EverWell - Payments Account Manager (Remote, UK)

EverCommerce; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading service commerce platform is seeking a UK Payments Account Manager to enhance their Timely Payments products. This is a 12-month fixed term contract focused on developing customer relationships and ensuring customer investment in Timely is maximized. The role requires proven sales experience, exceptional communication skills, and an understanding of the hair and beauty industry. Join a company that values inclusion and offers a comprehensive professional development budget alongside a wellness allowance.

Benefits

Work-life balance with additional annual leave

Professional development budget

Annual wellness allowance

Qualifications

• Proven work experience as a Sales Account Executive or similar role.
• Exceptional communication skills, both written and spoken.
• Knowledge of the hair and beauty industry is an advantage.
• Strong understanding and comfort with technology and web apps.
• Solid knowledge of CRM software and MS Office.

Responsibilities

• Build the sales funnel and generate opportunities via calls and emails.
• Qualify all sales leads to understand their requirements.
• Present Timely’s advantages to prospective customers.

Skills

Sales Account Executive experience

Communication skills

Understanding of hair and beauty industry

Competitiveness

CRM software knowledge

Tools

MS Office

Job description

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and the Wellness industry, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

About the company

Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. We’ve got big goals and we’re ready to achieve them.

This is where you come in!

As our UK Payments Account Manager, you will focus on our Timely Payments products. You will work with Timely’s existing customers in the UK to bring them onto our payments solutions to ensure they’re getting the most out of their investment in Timely. Your ultimate responsibility is to help Timely achieve Payments goals by building lasting connections and relationships with those customers.

This is a 12 month fixed term contract.

What you’ll do.

You’ll build the sales funnel and generate opportunities via quick response, calling, emailing and researching prospects and accounts. We don’t believe in fitting square pegs in round holes, so you’ll qualify all sales leads to understand their requirements and ensure Timely Pay and Terminals meet their needs.

You understand what sets Timely apart from our competitors and can present this to prospective customers, answering their questions and showing them how Timely can empower them to run their business.

What you’ll bring:

• You have proven work experience as a Sales Account Executive or similar role. Experience in a payments related role would be an advantage, but not necessary.
• You’re an incredible communicator, both written and spoken, and you are happiest when on the phone with your customers.
• You understand people and business: ideally you know the hair and beauty industry and naturally empathise with the challenges the industry faces.
• You’re a doer: there’s a lot to do, and you get stuck in relentlessly.
• You’re target-oriented, and have a healthy balance of competitiveness with and support for your teammates.
• You live a connected digital life: technology is your thing, and you're comfortable using any web app that gets thrown at you.
• You’re genuine and transparent in your interactions with people, are a good listener and actively seek out solutions.
• You have a solid knowledge of CRM software and MS Office.

Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why join us?

At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work‑life balance and offer additional annual leave so you can fully switch off and relax throughout the year.

You’ll work remotely from home, with only occasional travel around the UK to trade shows or quarterly/annual kick‑offs.

We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.

• This role is a fixed term contract for maternity leave cover until end of Feb 2027 and can be based anywhere in the UK.
• You must be legally entitled to work in the UK.
• Applications close when we find the right person!

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non‑traditional application formats, closed captions during video interviews, or accommodations for learning differences.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!