Events Team Leader

Maslow's; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Refer-a-friend scheme

40% discount on F&B onsite

Rewards and discounts platform

SmartTech scheme

CycleToWork scheme

On shift meals

Job summary

Mortimer House is seeking an energetic Events Team Leader to join our team in London. This hands-on role focuses on flawless event setup, execution, and breakdown, with a strong emphasis on problem-solving, communication, and leading by example to deliver exceptional experiences.

You will oversee setup, run briefings with staff, ensure guest flow and safety, and coordinate with kitchen and service teams to ensure smooth food and beverage service.

Responsibilities

• Coordinate and oversee the physical setup of event spaces, seating arrangements, AV equipment, lighting, décor, and signage.
• Ensure all equipment is in working order and troubleshoot technical issues as they arise.
• Direct event staff and external contractors on the floor, assigning tasks and positioning.
• Monitor event progress and adjust plans for real-time changes to ensure smooth delivery.
• Serve as main point of contact for clients and guests, addressing issues with high service levels.

Job description

About Mortimer House

Set within a striking seven-storey Art Deco building near Oxford Circus, Mortimer House offers design-led workspaces and studies, science-backed wellness programming, gym, fitness studio, a private rooftop bar and a much-loved Italian restaurant. United by thoughtful hospitality, it’s a relaxed setting designed to support restoration and modern working life.

About Mortimer House

Set within a striking seven-storey Art Deco building near Oxford Circus, Mortimer House offers design-led workspaces and studies, science-backed wellness programming, gym, fitness studio, a private rooftop bar and a much-loved Italian restaurant. United by thoughtful hospitality, it’s a relaxed setting designed to support restoration and modern working life.

Maslow’s brings artful design and homely hospitality to every special occasion. Whether guests are planning a brand launch, panel talk, client meeting, wellness retreat or festive celebration, our elegant meeting and private hire venue in Fitzrovia offers character, flexibility and service that speaks volumes.

Job Overview

We are seeking a dynamic and proactive Events Team Leader to join our team. This hands‑on role requires a detail‑oriented individual who thrives in fast‑paced environments and is passionate about executing flawless events. You will ensure that all aspects of event setup, execution, and breakdown are carried out smoothly. Your ability to solve problems quickly, communicate effectively, and lead by example will be crucial in delivering exceptional event experiences.

Key Responsibilities

• Event Setup & Execution
  • Coordinate and oversee the physical setup of event spaces, including seating arrangements, AV equipment, lighting, décor, and signage.
  • Ensure all equipment is in working order and troubleshoot any technical issues that arise.
  • Manage and direct event staff and external contractors on the floor, ensuring they are positioned correctly and understand their tasks.
  • Monitor the event’s progress, adjusting plans as needed to accommodate real‑time changes.
• Guest & Client Interaction
  • Serve as the main point of contact on the floor for clients, guests, and external contractors during events.
  • Address and resolve any issues or concerns promptly, maintaining a high level of customer service.
  • Assist in managing guest flow and crowd control, ensuring a smooth and safe event experience.
• Logistics Coordination
  • Collaborate with the Events team to ensure timely delivery and placement of materials and supplies (when necessary ).
  • Maintain clear communication with kitchen staff, bar staff, and service team members to ensure food and beverage service runs smoothly.
  • Oversee the inventory of event supplies, ensuring all necessary items are available and in good condition.(candles, candle holders, table cloths, linen…)
• Health & Safety Compliance
  • Enforce safety protocols and emergency procedures during events, ensuring the well‑being of all attendees and staff (closing of the windows/balcony door after 9:30pm…)
  • Conduct pre‑event safety checks and briefings with the event team to ensure everyone is aware of their responsibilities.
• Post-Event Responsibilities
  • Coordinate the breakdown and cleanup of the event space, ensuring it is returned to its original condition.
  • Assist in the post‑event debriefing, providing feedback and suggestions for future improvements.
  • Compile reports on event performance, including any challenges faced and how they were resolved.

In Return We Offer

• £450 Gross Refer-a-friend scheme (unlimited referrals!)
• 50% discount on F&B onsite
• Reward and discounts platform
• SmartTech and CycleToWork schemes
• Access to delicious on shift meals
• Please note that we do not have a Skilled Worker Sponsor License.