Events & Social Manager

Ritz Recruitment; City Of London; On-site; GBP 35,000; Full time

Job summary

A leading recruitment agency is seeking an Events & Social Manager to enhance guest experiences and manage the social media presence of a thriving hospitality venue in London. The candidate must have experience in hospitality, proven event coordination skills, and a strong ability to create engaging social media content. This hands-on role involves hosting events and producing frequent TikTok and Instagram posts to boost brand awareness and customer engagement, offering a base salary of £35,000 plus various performance bonuses.

Benefits

Viral Content Bonus

Event Performance Bonus

Social Media Growth Bonus

Free meal and drink during shifts

Staff discounts

Qualifications

• 2-3 years experience in hospitality, nightlife, or entertainment venues.
• Proven track record of running or coordinating events.
• Ability to create compelling content for TikTok and Instagram.

Responsibilities

• Plan and host weekly themed events with high energy.
• Create and publish daily content for TikTok and Instagram.
• Engage promptly with community on social media.

Skills

Experience in hospitality

Event coordination

Social media content creation

Video filming and editing

Strong guest engagement

Tools

CapCut

Job description

Role Overview

We are recruiting an Events & Social Manager to lead the event culture, guest experience, and digital presence of a fast-growing hospitality and entertainment venue.

This is a highly visible, hands‑on role combining live event hosting and guest engagement (~70%) with short‑form social media content creation (~30%). The successful candidate will be confident running weekly events, energising guests on site, and producing TikTok and Instagram content that drives footfall and brand growth.

Key Responsibilities

Events & Guest Engagement

• Plan, promote and host weekly themed events
• Build and manage RSVP lists, actively driving attendance
• Host evenings with confidence, energy, and a welcoming presence
• Collaborate with influencers and micro‑creators to extend reach
• Understand guest behaviour and manage guest flow during peak hours
• Build strong relationships with regulars and local communities
• Support private and corporate events (commission available)

Social Media (TikTok & Instagram)

• Create and publish 1-2 TikTok/Reels per day
• Capture live venue content including guest reactions, atmosphere, gameplay, cocktails and food
• Post daily Instagram Stories and maintain highlights
• Track trends and create content optimised for reach and engagement
• Write captions, hashtags, and manage posting schedules
• Collaborate with a videographer to plan higher‑production shoots

Online Community & Communication

• Respond promptly to all Instagram and TikTok DMs
• Engage with comments and community messages
• Reply to Google Reviews and support rating growth
• Assist with inbound event and booking enquiries

Brand Growth

• Build anticipation and FOMO around events and nightlife experiences
• Drive consistent growth across TikTok and Instagram channels
• Contribute ideas for viral content and campaigns
• Help shape and evolve the brand's tone of voice and personality

Requirements

• Essential: 2-3 years experience in hospitality (bars, restaurants, nightlife or entertainment venues)
• Proven experience running or coordinating events
• Strong TikTok and Instagram Reels content creation skills
• Ability to film and edit short‑form video (CapCut or similar tools)
• Confident, charismatic, and comfortable hosting on camera
• Strong understanding of hospitality operations (guest flow, atmosphere, service pace)
• Willingness to work evenings during event nights

Package & Benefits

• Base salary: £35,000 per annum
• Viral Content Bonus
• Event Performance Bonus
• Social Media Growth Bonus
• Free meal and drink during shifts
• Staff discounts