Events Planner

Hilton; Cobham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Cobham is seeking an Events Planner to maximise revenue from group reservations and events. The ideal candidate has strong organisational skills, a commitment to excellent customer service, and experience in sales environments. This role involves managing an events schedule, building customer relationships, and ensuring excellent event execution. Competitive perks include sales incentives and personal development opportunities.

Benefits

Sales incentives paid quarterly

Career growth opportunities

Personal development programmes

Team Member Travel Program

High street discounts

28 days holiday

Discounted health cover

Free Parking

Accommodation available with all bills included

Qualifications

• Previous experience in an Events Planner or related role is beneficial.
• Ability to work in a fast-paced environment.
• Team-oriented with a focus on guest satisfaction.

Responsibilities

• Maximise revenue opportunities in group reservations and events.
• Manage an events schedule to maximize yield.
• Build strong relationships with customers.

Skills

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Excellent grooming standards

Demonstrated previous experience working in a Sales environment

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OFREWARDS:

• Sales incentives paid quarterly
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Accommodation available with all bills included
• Guest Experience Day as part of your induction
• Modern and inclusive Team Member’s areas

As an Events Planner, you will maximise revenue opportunities in the areas of group reservations, conferences and events by planning large programmes and increasing conversions. The Events Planning Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, an Events Planning Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

An Events Planner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environment

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job,there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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Hilton Brands | Global Hospitality Company