Events Operations Specialist

Jane Street; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading financial services firm in London is seeking an experienced Events Operations Specialist to join their Workplace Services team. The role involves planning, coordinating, and executing events while managing logistics and budgets. Ideal candidates will have 5-7 years of experience in a corporate environment, strong communication skills, and organizational prowess. Willingness to work flexible hours, including weekends, is essential.

Qualifications

• 5-7 years of experience in event planning and operations.
• Excellent communication skills with a strong client service mindset.
• Highly organized and able to manage multiple events simultaneously.

Responsibilities

• Plan, coordinate, and run events in the conference centre.
• Manage logistics, budgets, and ensure a seamless attendee experience.
• Oversee partner event staff and maintain service standards.

Skills

Event planning

Vendor management

Project management

Communication skills

Organizational skills

Education

CMP and DES certifications

Tools

Event management systems

CRM tools

G-Suite

Job description

We’re looking for an Events Operations Specialist to join our Workplace Services team to plan, coordinate, and run events in our in‑office conference centre, including multi‑day programmes. In this role, you’ll partner with internal stakeholders and external vendors, own logistics and budgets end‑to‑end, and be a steady on‑site presence to ensure a seamless experience for attendees.

This is a hands‑on operations role where you’ll be responsible for creating detailed runs of show, floor plans, staffing plans, cue sheets, and logistics. You’ll coordinate across several teams, aligning timelines and communications and keeping stakeholders informed. With each event, we will rely on you to uphold Jane Street’s best‑in‑class standards for space, aesthetics, and safety.

During programmes, you’ll act as the on‑the‑floor owner, helping to walk spaces, verify setups, and triage issues in real time. You'll need to make smart trade‑offs under pressure to manage programme goals and the client experience, elevate when needed, and close the loop with clear post‑event debriefs and metrics. Additional responsibilities include:

• Developing programmes to support our growth and create events that meet client objectives
• Managing the event pipeline and master calendar, and coordinating room holds and allocations
• Managing and overseeing partner event staff, ensuring service standards, and overseeing performance on event days
• Maintaining and improving operational tools (e.g., templates, runs of show, layouts, checklists, playbooks)
• Driving continuous improvement through post‑mortems, feedback collection, and process updates
• Maintaining vendor relationships and monitoring performance
• Tracking budgets, reconciling invoices, and maintaining accurate financial records
• Partnering with our AV/Tech teams to define technical requirements and acceptance criteria, and scheduling testing and rehearsals
• Keeping client‑facing collateral current so that both clients and internal teams can easily understand space capabilities and services

About You

• Have 5-7 years of experience with end‑to‑end event planning and operations in a large venue, hotel or corporate environment; experience in professional/financial services is a plus
• Excellent written and verbal communicator with a strong client service mindset
• Highly organized project manager who can run multiple events at once and adapt to shifting priorities
• Skilled at vendor and supplier management and negotiation
• Proficient with event management systems (EMS or similar), CRM tools, and G‑Suite
• Calm under pressure, detail‑orientated, proactive, and comfortable making sound judgments with limited guidance
• Effective working both independently and across teams; able to handle sensitive information with discretion
• Willing to work a flexible schedule, including evening and weekend events as required
• Having CMP and DES certifications are pluses

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