Events Operations Assistant

Ampa Group; Leicester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading events and technology firm is seeking an Events Operations Assistant to support their internal events team. The role involves providing technical assistance for online and in-person events, managing AV equipment, and producing engaging content for social media. This position is ideal for someone passionate about events and technology, with opportunities for training in video editing and CRM tools.

Benefits

Agile working

Flexible work locations

Diverse and inclusive workplace

Qualifications

• Genuine interest in events, administration, and technology.
• Confident working with AV and tech equipment.
• Strong attention to detail and ability to manage multiple tasks.
• Professional communication with stakeholders.
• Experience in a marketing or communications function is advantageous.

Responsibilities

• Provide admin and tech support to the events team for in-person events.
• Support and produce digital events including webinars and video podcasts.
• Set up and manage AV equipment for events.
• Create and maintain event campaigns using CRM.
• Liaise with Digital and CRM team for event mailer creation.

Skills

Interest in events and technology

AV and tech equipment proficiency

Problem-solving under pressure

Organizational skills

Communication skills

Tools

Adobe Premiere Pro

Microsoft Dynamics

Zoom

Teams

Job description

Events Operations Assistant

Department: Ampa Group Services - Marketing and Business Development - Marketing - Marketing - 9211

Employment Type: Fixed Term - Full Time

Location: Midlands

Reporting To: Daljit Flora

Description

Events Operations Assistant - 6 month FTC

Ideally Leicester based - or able to travel access key hubs (London, Birmingham, Nottingham) within 1.5 hours

We are seeking an individual with a strong interest in both events and technology to support our growing internal events team. As well as event admin tasks, this role will be vital in supporting and delivering both online and in‑person events, utilising technical expertise to maximise our AV equipment for high‑quality video podcasts, webinars, live event filming, and editing. The successful candidate will produce engaging short clips for social media, manage AV setups, and provide technical support for various events.

This is an excellent opportunity for someone early in their technology career, passionate about delivering high‑impact events and supporting the diverse brands within our group.

What you will be doing:

• Provide admin and tech support to the events team for in‑person events, including pre‑event planning, the on‑the‑day management (both at our offices and off‑site at external venues), through to post‑event follow up in accordance with the firm’s events processes, ensuring they are on budget and that all risk and compliance guidelines are followed
• Supporting and producing digital events including live and pre‑recorded webinars video podcasts using platforms such as Zoom, Teams, troubleshooting tech issues in real‑time, video editing using Adobe Premiere Pro (training will be provided)
• Set up and manage AV equipment for in‑person, hybrid and online events across all brands and office locations
• Creating and maintaining event campaigns using CRM (Microsoft Dynamics) including data management, customer journeys, segmenting audiences, reporting etc
• Liaising with our Digital and CRM team for event mailer creation
• Respond to internal event tech queries and offer guidance as required
• Be available early mornings, late evenings and some overnight stays at different locations across the UK
• Working closely with the Marketing Events Manager on the production of large scale and complex events
• Work collaboratively with the events team, and wider marketing team to deliver events as per the master events plan
• Any other admin and related tasks requested by the Marketing Events Manager, events team and wider marketing team

What you will need:

• A genuine interest in events, enjoy administration and technology, with a proactive attitude toward learning and development
• Confident working with AV and tech equipment, and eager to troubleshoot and problem‑solve under pressure
• Comfortable working independently and as part of a collaborative team across multiple brands and offices
• Strong attention to detail and organisational skills, with the ability to manage multiple tasks and deadlines
• Able to work flexibly, including early mornings, evenings, at different office locations, and travel with occasional overnight stays – this is an expectation of the role.
• Professional and confident when communicating with stakeholders at all levels
• Open to feedback, with a positive and solutions‑focused mindset
• Calm and composed under pressure, particularly during live event delivery
• Familiarity with using AV equipment for event production, including set‑up and troubleshooting (e.g. microphones, cameras, mixers)
• Basic video filming and editing skills, ideally using tools such as Adobe Premiere Pro, with the ability to produce short‑form content for digital channels
• Familiarity with using webinar and virtual event platforms such as Zoom and Teams would be advantageous, but training will be provided
• Exposure to CRM platforms (e.g. Microsoft Dynamics) would be advantageous, but training will be provided
• Experience supporting the delivery of both in‑person and online events from planning through to delivery and post‑event evaluation would be advantageous, but training will be provided
• Ability to manage multiple tasks and competing deadlines in a fast‑paced environment
• Experience working in a marketing or communications function is advantageous but not essential

Benefits, Agile Working and Additional information

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Solihull, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Peacehaven, Seaford, Storrington, Southampton & Tunbridge Wells.

Additional information

Want to find more about our amazing benefits?

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.