Events Manager

Innserve Ltd; Glasgow; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading drinks dispense solutions company in the UK is seeking a Field-Based Installation Technician to install, maintain, and repair high-spec drinks dispense equipment. This role offers a competitive salary, a range of generous benefits including a company vehicle and flexible options, along with development opportunities. Ideal candidates will have technical or engineering experience and a strong orientation towards customer service. Comprehensive training provided for candidates without specific drinks dispense experience.

Benefits

Competitive salary

Company vehicle

Generous holiday allowance

Life assurance

Flexible benefits scheme

In-house training opportunities

Qualifications

• Experience as a field service engineer.
• Technical or engineering role experience.
• Ability to work independently.

Responsibilities

• Install, maintain and repair drinks dispense equipment.
• Provide training and guidance to customers.
• Deliver high levels of customer service.

Skills

Problem-solving

Technical ability

Customer service

Tools

Tools for mechanical/electrical work

Job description

Are you :

• Looking for a field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?
• A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?
• Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas.
• Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.

Working at Innserve, you'll enjoy :

• Competitive salary (£27819pa) + an individual incentive
• Company Vehicle : With option for personal use and fuel.
• Generous holiday allowance : 23 days holiday + bank holidays + an additional 'Celebration Day'! You can also buy or sell holiday days to suit your needs.
• Amazing core benefits : Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
• Personalised additional benefits : Tailor your benefits to your needs with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
• Development opportunities : In-house training, and support to pursue external qualifications and apprenticeships.
• Opportunities to boost your earnings : Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.

Your typical day as an Installation Technician : Will be fast paced, extremely varied and far from a typical field engineering job! Our Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at locations planned around your home postcode. We care about our customers : you'll support them with training, guidance, and highest levels of customer service.

You'll already have :

• A practical, flexible approach to work with experience in a technical or engineering role.
• Experience as a field service engineer
• Experience in mechanical or electrical installations / maintenance, fault finding, plumbing or diagnostics.
• The ability to work with tools and enjoy problem solving technical issues.
• Determination to succeed and deliver excellence in customer experience.
• The ability to work independently.
• A full UK driving licence.
• Beer dispense / Brewery / Drinks Dispense experience is ideal but not essential as comprehensive training is given.