Events Floor Manager

Hyatt Corporation; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality company in London is seeking a Meetings and Events Floor Manager to oversee all operations within their M&E Department. You will manage staff, maintain quality standards, and be the main point of contact for clients. The ideal candidate has significant experience in managing large events and operations in a hotel setting. This role offers various benefits, including discounted hotel rates, holiday pay, and a company pension plan.

Benefits

Heavily discounted hotel rates

F&B discounts

30 days of holiday per year

Two free meals per day

Access to 40% of pay before payday

Recommend a friend scheme

Vitality at work scheme

Ride to Work scheme

Discounted prices at hundreds of stores

Free dry cleaning for work uniform

Annual staff parties

Company pension plan

Qualifications

• In-depth knowledge and experience in Meetings and Events Operations within a busy hotel environment.
• Experience managing large volume conference and banqueting operations.

Responsibilities

• Maintain controls and procedures for high standards in the M&E Department.
• Delegate and manage up to 100 staff members.
• Serve as the first point of contact for clients.

Skills

Knowledge of Meetings and Events Operations

Experience managing conference and banqueting

Job description

Meetings and Events Floor Manager Opening!

Park Plaza Westminster is a leading Meetings and Events Hotel (32 conference, event and meeting rooms, Westminster Ballroom for up to 1,400 delegates, theatre style) in the heart of Central London. As Meetings and Events Floor Manager you will do more than just welcome our guests. You will be on the front line for all our events to ensure that every event is a success working alongside other M&E Floor Managers and the Assistant Meeting & Events Operations Manager.

Responsibilities

• Maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the M&E Department.
• Delegate and manage up to 100 agency, casual and permanent staff members.
• First point of contact for the client, addressing any questions or queries, and liaising back with the client during the day.
• Assist in controlling all operational costs including payroll, F&B costs and wastage.
• Conduct staff briefings and monthly departmental meetings.
• Have full knowledge of departmental and hotel emergency plans, assisting M&E Operations Manager to train all departmental employees.

Qualifications

• In-depth knowledge and experience in Meetings and Events Operations within a busy hotel environment.
• Experience managing large volume conference and banqueting operations.

Benefits

• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends).
• F&B discounts at our restaurants and bars (for your whole party).
• Start with 30 days of holiday per year – including bank holidays, increasing with years of service.
• Two free meals per day.
• Access to 40% of your pay before payday through Wagestream.
• Recommend a friend scheme – up to £750.
• Vitality at work scheme with great gym discounts & more.
• Ride to Work scheme & free cycling lessons.
• Benefit Hub – discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform.
• Annual staff parties and events.
• Company pension plan & award‑winning training.