Events Executive - NEWPORT

The Celtic Collection; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premier hospitality group in Newport is seeking a talented Sales Assistant to transform enquiries into successful events and deliver outstanding guest service. The ideal candidate will have a positive attitude, strong interpersonal skills, and proven experience in sales or hospitality. This role offers a supportive environment with numerous benefits, including career development training and a strong focus on work culture.

Benefits

Access to career development training

Discounts on food & beverage and hotel stays

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Monthly and end‑of‑year awards

Qualifications

• Outstanding interpersonal skills and a warm, engaging telephone manner.
• Ability to build rapport and confidently explain all product options.
• Positive attitude, keen eye for detail, and IT literacy.
• Talent for multitasking, balancing professionalism with fun.
• Proven experience in a similar sales or hospitality role.

Responsibilities

• Transform enquiries into successful events, upselling facilities.
• Use expert sales techniques to achieve rates and occupancy.
• Deliver outstanding guest service for seamless interactions.
• Work with booking systems, maintaining precision and detail.

Skills

Outstanding interpersonal skills

Strong ability to build rapport

Positive attitude and keen eye for detail

IT literacy

Proven experience in sales or hospitality

Tools

Opera software

Job description

Responsibilities

• Transform enquiries into successful events, confidently upselling all the incredible facilities at The Celtic Collection.
• Use expert sales techniques to achieve the highest possible rates and occupancy, exceeding expectations at every turn.
• Deliver outstanding guest service, ensuring every interaction is seamless, engaging, and tailored to client needs.
• Work with our cutting‑edge booking systems, maintaining precision and a keen eye for detail.

Benefits

• Access to career development training from day one.
• Discounts on food & beverage and hotel stays.
• Discounted leisure membership.
• Free GP virtual appointment service.
• 24/7 wellbeing helpline.
• NEST pension scheme.
• Social Club.
• Staff appreciation events.
• Monthly and end‑of‑year awards.

Growth & Culture

• I am equipped, trained, and supported to do the BEST JOB I CAN.
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS.
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment.
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role.
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED.
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY.

Recruitment Information

In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.

Qualifications

• Outstanding interpersonal skills and a warm, engaging telephone manner.
• A strong ability to build rapport and confidently explain all product options within The Celtic Collection.
• A positive attitude, a keen eye for detail, and IT literacy (experience with Opera is a plus!).
• A talent for multitasking, balancing professionalism with a sense of fun.
• Proven experience in a similar sales or hospitality role.