Events Executive - Golf Specialist

Celtic Manor Resort; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hospitality venue in Newport is seeking a Sales and Revenue / Golf ‘Hospitality Hero’ to transform enquiries into events while providing outstanding guest service. Candidates should have proven experience in sales or hospitality, warm interpersonal skills, and a positive attitude. The role offers various benefits including career development training and discounts on food, beverages, and stays.

Benefits

Career development training

Discounts on food & beverage

Discounted leisure membership

Free GP virtual appointment service

Wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Qualifications

• Experience in a similar sales or hospitality role.
• Keen eye for detail and strong multitasking abilities.
• Warm, engaging telephone manner.

Responsibilities

• Transform enquiries into successful events while upselling facilities.
• Use sales techniques to achieve high occupancy rates.
• Ensure outstanding guest service tailored to client needs.

Skills

Outstanding interpersonal skills

Ability to build rapport

IT literacy

Positive attitude

Proven experience in sales or hospitality

Tools

Opera software

Job description

Join the ‘Greatest Story in Hospitality’ by becoming one of our Sales and Revenue / Golf ’Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE -

• Outstanding interpersonal skills and a warm, engaging telephone manner.
• A strong ability to build rapport and confidently explain all product options within The Celtic Collection.
• A positive attitude, a keen eye for detail, and IT literacy (experience with Opera is a plus!).
• A talent for multitasking, balancing professionalism with a sense of fun.
• Proven experience in a similar sales or hospitality role.

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -

• Transform enquiries into successful events, confidently upselling all the incredible facilities at The Celtic Collection
• Use expert sales techniques to achieve the highest possible rates and occupancy, exceeding expectations at every turn
• Deliver outstanding guest service, ensuring every interaction is seamless, engaging, and tailored to client needs
• Work with our cutting‑edge booking systems, maintaining precision and a keen eye for detail

BE RECOGNISED AND REWARDED

As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24 / 7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end‑of‑year awards

GROW WITH US

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.