Events Coordinator (Fixed Term Contract)

The QHotels Collection; Hexham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent hotel group is seeking a driven individual to manage events and bookings in Hexham. The role involves converting enquiries, coordinating projects, and maximizing revenue through upselling. You will contribute to customer satisfaction in a fast-paced environment, with opportunities for career advancement. Hospitality experience is a plus, but full training will be provided. Join a supportive team in a stunning 4-star resort with extensive facilities and a commitment to diversity.

Benefits

Free health club membership

Discounts across golf

Various learning & development opportunities

FREE parking

Employee Assistance Program

Qualifications

• Confident, professional communicator with strong rapport-building skills.
• Organised and able to multitask in a fast-paced environment.
• Proactive, motivated, and a team player.
• Willingness to learn, develop sales skills, and deliver results.

Responsibilities

• Handle enquiries and bookings for meetings, events, and accommodation.
• Manage administrative tasks, time-sensitive targets and follow-ups efficiently.
• Understand client needs and recommend suitable solutions.
• Identify upselling opportunities to maximise revenue.
• Work towards sales targets and support smooth team operations.

Skills

Communication skills

Organizational skills

Teamwork

Sales motivation

Job description

Do you have a passion for all things meetings, conference & events?

Are you asalesand target driven individual?

***Fixed term contract***

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

About theRole

Drive hotelevents and revenue by converting enquiries, managing bookings, and spottingupselling opportunities. Bring fresh ideas, coordinate multiple projects, andmake a direct impact on our events business.

Why ThisJob May Suit You

• Work at the heart of a busyMeetings & Events office, driving customer satisfaction and revenue.
• Develop professional skills in acollaborative, supportive team environment.
• Gain exposure to a wide range ofclients and event enquiries.
• Hospitality experience is abonus, but full training provided.
• Opportunities for progressionacross the hotel and The QHotels Collection.

KeyResponsibilities

• Handle enquiries and bookings formeetings, events, and accommodation.
• Manage administrative tasks, timesensitive targets and follow-ups efficiently.
• Understand client needs, recommendsuitable solutions, communicate and work closely with Operations team todelivery and exceed customer expectations.
• Identify upselling opportunitiesto maximise revenue.
• Work towards sales targets andsupport smooth team operations.

What YouBring

• Confident, professionalcommunicator with strong rapport-building skills.
• Organised and able to multitaskin a fast-paced environment.
• Proactive, motivated, and a teamplayer.
• Willingness to learn, developsales skills, and deliver results.

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.