Events Coordinator

The University of Manchester; Manchester; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Pension

Christmas closure

Purple Place

Job summary

The University of Manchester is seeking an Events Coordinator to deliver a wide range of conferences, events and functions across its venues. You will play a key role in ensuring exceptional client experiences while supporting growth of our conference and events operations.

We value candidates with hospitality/event experience, strong planning skills and the ability to work across teams. Flexible and hybrid working and generous benefits are available.

Qualifications

• Weaknesses: none; strong organisational and planning abilities are essential.
• Experience delivering conferences, events or functions with diverse stakeholders.
• Ability to work across teams and manage workload effectively.

Responsibilities

• Coordinating conferences, meetings, functions and events from planning to delivery.
• Building relationships with clients and ensuring requirements are met through planning and communication.
• Managing event administration: quotations, contracts, invoices, records.
• Collaborating with Hospitality & Events teams and wider University to deliver services.
• On-site event operations support and supervision of staff, ensuring standards and safety.

Skills

Customer service

Event coordination

Planning & organisation

Communication

Stakeholder management

Education

Hospitality/Event management qualification

Job description

We are looking for a proactive, detail-orientated and customer-focused Events Coordinator to join our team. This role offers an exciting opportunity to deliver a wide range of commercial conferences, events and functions across the University of Manchester's diverse portfolio of venues. Working as part of our Conferences, Venues and Hospitality team, you will play a key role in ensuring exceptional client experiences while contributing to the continued success and growth of our conference and events operations.

You will be responsible for:

• Coordinating conferences, meetings, functions and events from planning stages through to successful delivery.
• Building strong relationships with clients and ensuring their requirements are met through effective planning and communication.
• Managing event administration, including quotations, contracts, invoices, and maintaining accurate event records.
• Working closely with colleagues across Hospitality & Events and the wider University to deliver high-quality services and facilities.
• Supporting event operations on-site, supervising operational staff where required and ensuring service standards, health and safety requirements, and client expectations are consistently achieved.

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

About You

We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:

• A qualification in a hospitality/events related subject, or professional qualification(s) combined with demonstratable professional skill and/or knowledge gained through relevant industry experience
• Conference/Hospitality service and skills gained in a similarly diverse environment providing conference services on a similar scope and scale
• Evidence of readily accepting individual accountability and effective use of initiative
• Ability to manage and prioritise your own workload.
• Knowledge of health and safety requirements relevant to events or hospitality operations

We value transferable skills and real-world experience as much as formal qualifications.

Our benefits include:

• Generous employer pension contribution
• Christmas closure across all departments outside of annual leave and bank holidays
• Purple Place employee discount platform

For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.

Enquiries about the role, shortlisting and interviews:

Name: Tom Marsden, Campus Events Manager

Email Address: [e-mail]

General enquiries and administrative support

[e-mail]

Technical and job portal support

https://jobseekersupport.jobtrain.co.uk/support/home

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

Further particulars (with person specification) linked below.