Events Assistant

Walsall Council; Walsall; On-site; GBP 21,000 - 29,000; Full time

Job summary

Walsall Council is hiring a Senior Events Assistant to join the team at Walsall Arena and Arts Centre. The role involves supporting front of house delivery of performances and events, ensuring licensing and health and safety compliance, and assisting with bar service administration.

You will provide excellent customer service, respond to public enquiries, and work as a flexible team member in a busy environment. Strong communication and organisational skills are essential.

Qualifications

• Experience delivering front of house for performances/events.
• Experience working in busy venues or similar environments.
• Ability to communicate clearly and professionally with the public.

Responsibilities

• Support the front of house delivery of performances and events.
• Assist with licensing and health and safety compliance, including bar service administration.
• Provide excellent customer service and respond to public enquiries.
• Be reliable, punctual and professional in a busy environment.
• Demonstrate excellent communication and organisational skills.
• Be a flexible team player with a proactive approach.

Skills

Customer service

Communication

Organisational skills

Job description

We are seeking enthusiastic and organised Senior Events Assistants to join the team at Walsall Arena and Arts Centre. This is an exciting opportunity to play a role in the delivery of performances and events. As a Senior Events Assistant you will:

• Support the front of house delivery of performances and events
• Support compliance with licensing and health and safety to include the delivery of the bar service and associated administration
• Provide excellent customer service and respond to enquiries from the public Is reliable, punctual and professional
• Can work effectively in a busy environment and has experience of working in similar environments
• Has excellent communication and organisational skills
• Is a flexible team player with a positive and proactive approach, This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your 'Supporting Information' - reflects your own voice.