Event Sales and Delivery Coordinator

Southampton FC; St. Mary's; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading sports club in the UK is seeking an Events Coordinator to lead the planning of innovative events and enhance the stadium's revenue. The ideal candidate should have at least 1 year of experience in hospitality events, excellent communication skills, and a passion for customer service. The role offers an attractive benefits package, including free match tickets, holiday, and development opportunities.

Benefits

2 free match tickets for home league games

Health & Wellbeing initiatives

Discounted merchandise

25 days’ holiday plus birthday off

Contributory Pension Scheme

Worldwide Travel Insurance

Learning & Development opportunities

Free onsite parking

Cycle to Work Scheme

Collaborative & inclusive culture

Qualifications

• At least 1 year of events experience within the hospitality industry.
• Efficient and organised with excellent time management skills.
• Passion for exceptional customer service and satisfaction.

Responsibilities

• Lead planning and delivery of a year-round events calendar.
• Maximise potential revenue and profit by setting targets.
• Produce weekly reports to present to management.
• Develop strong relationships with stakeholders.
• Monitor market trends and build networks with event promoters.

Skills

Communication skills

Interpersonal skills

Time management

Customer service

Sales experience

Education

Degree level or equivalent experience

Job description

Overview

Location: StMarysStadium

Hours: FullTime

ContractType: FixedTermContract(12Months)

CriminalRecordCheck: DBSBasic

What is the role?

In this role, you will be an integral part of Southampton Football Club’s non-matchday events team to help grow the reputation, footfall, revenue and profit of events within the stadium. The primary focus of this role will be to maximise the use of the stadium venues by curating and delivering a variety of innovative events each week, that engage a wide demographic of customers.

What will you be doing?

You will be leading the planning and delivery of a year-round events calendar with a particular focus on The Dell, our on-site pub. The aim will be to maximise potential revenue and profit by setting targets and creating sales plans. Tracking all events’ sales through the CRM system, you will produce weekly reports to present to your manager during regular meetings which ensure on-track achievement of department KPIs.

Working closely with the club's marketing team, you will support the development of a robust marketing plan that encourages new audiences to participate in a variety of events and utilises opportunities during seasonal holidays. You will ensure all events are delivered smoothly and effectively with the support of The Dell operational team and as well as produce a key learning document after evaluating events and taking on feedback from clients and colleagues.

You will develop strong relationships with key stakeholders within the business, working with others running venues at the stadium and ensuring all are fully briefed on each event so the department can be as efficient as possible.

Keeping a head of trends and market leaders will be a key element of this role. You will be aware of competitors and industry leaders within the surrounding areas and build strong relationships with key event promoters, creating your own network of useful contacts.

You will be the first point of contact for events and ensure all customers are personally welcomed to the venue and feel confident that they can rely on you to run their event successfully.

Is this you?

You have excellent communication and interpersonal skills as well as the ability to build professional relationships while working in a high-paced environment and keeping to deadlines.

You will be flexible to the requirements of the job, including working hours and areas of focus.

Essential Skills and Experience

• At least 1 year of events experience within the hospitality industry
• Educated to a degree level or equivalent experience
• Efficient and organised with excellent time management skills, working to tight deadlines
• A passion for exceptional customer service and satisfaction
• Experience working at a unique venue (desirable)
• Sales experience (desirable)

How this benefits you…

If you are successful, you can look forward to a healthy benefits package;

• Access to 2 free match tickets for every home league game.
• Access to our staff Health & Wellbeing initiatives (Mental & Physical Health).
• Discounted Southampton Football Club merchandise.
• 25 days’ holiday per year excluding bank holidays plus your birthday off each year.
• Contributory Pension Scheme.
• Worldwide Travel Insurance for you and your family.
• Learning & Development opportunities supporting you to develop your potential and achieve in your career.
• Free onsite parking.
• Cycle to Work Scheme.
• Collaborative & inclusive working culture.

How can I apply?

Just click on the apply button below, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

The closing date for applications is the 10th of November 2025.

*We reserve the right to close this vacancy early, if a high volume of applicants are received.*