Event Retail Ops Manager — Lead Food & Hospitality

Compass Group; Twickenham; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading catering company in the UK is seeking an Event Retail Operations Manager. The role involves delivering high-standard customer service, managing event operations, and ensuring compliance with health and safety regulations. Candidates should have strong leadership skills, attention to detail, and proficiency in Microsoft Office. Benefits include healthcare, personal development opportunities, and various workplace perks. This position is based in Twickenham and offers a competitive salary alongside great working conditions.

Benefits

Healthcare & Wellbeing benefits

Exclusive discounts on shopping and travel

Meals on duty

Pension scheme

Ongoing training & development

Qualifications

• Proven track record in customer service and team leadership.
• Ability to manage staffing, stock control, and ensure compliance with regulations.
• Flexible and adaptable in a fast-paced environment.

Responsibilities

• Deliver consistently high-standard customer service.
• Support team members and manage staffing levels.
• Drive innovation and keep up with food trends.

Skills

Excellent communication

Strong attention to detail

Leadership abilities

Proficient in Microsoft Office

Commercially astute

Education

Personal Licence Holder preferred

Tools

CRM systems

Job description

A leading catering company in the UK is seeking an Event Retail Operations Manager. The role involves delivering high-standard customer service, managing event operations, and ensuring compliance with health and safety regulations. Candidates should have strong leadership skills, attention to detail, and proficiency in Microsoft Office. Benefits include healthcare, personal development opportunities, and various workplace perks. This position is based in Twickenham and offers a competitive salary alongside great working conditions.