Event Manager

Matchtech; Scotland; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading luxury hotel establishment in Scotland is seeking an experienced Event Manager. This permanent position requires a strong background in event management and supply chain customer service. Responsibilities include ensuring smooth transitions between teams, managing client relationships, and optimizing event profitability. Attractive benefits and a collaborative team culture are offered. Apply now to further your career in this dynamic environment.

Benefits

Competitive salary

Dynamic work environment

Continuous professional development

Collaborative team culture

Employee benefits package

Qualifications

• Experience in event management focused on supply chain customer service.
• Strong written and verbal communication skills.
• Ability to maintain high guest service standards.

Responsibilities

• Ensure smooth handover from Sales to Events team.
• Build and maintain client relationships through effective planning.
• Manage space release policies to maximize profitability.

Skills

Event management experience

Strong communication skills

Client relationship building

Revenue and yield management understanding

Organizational skills

Attention to detail

Job description

Overview

Our client, a leading establishment in the luxury hotel field, is currently seeking a dedicated and experienced Event Manager to join their team. This permanent role is perfect for a professional with a strong background in supply chain customer service, aiming to ensure financial success and guest satisfaction through effective event management.

Responsibilities

• Ensure smooth handover from Sales to Events team
• Adhere to sales contracts, including deposit schedules and rooming list deadlines
• Build and maintain strong relationships with clients through effective planning
• Deliver excellent guest service standards
• Provide guidance to clients on event planning to meet expectations and maintain profitability
• Practice effective revenue and yield management
• Manage space release policies to maximise room/event space profitability
• Coordinate thoroughly with all hotel departments
• Communicate event details clearly via BEOs, resumes, and cover sheets
• Act as liaison during events to manage real-time changes
• Audit banquet checks and billing for accuracy
• Finalise post-event billing and follow up on payments
• Mentor and communicate expectations to Event Co-ordinator and Planning Administrator
• Be a Fairmont Brand Ambassador in appearance and manner

Job Requirements

• Experience in event management with a focus on supply chain customer service
• Strong communication skills, both written and verbal
• Ability to build client relationships and deliver high standards of guest service
• Understanding of revenue and yield management principles
• Proficiency in coordinating with various departments to ensure smooth event execution
• Excellent organisational and time management skills
• Strong attention to detail and problem-solving abilities
• Professional appearance and behaviour
• Commitment to continuous professional development

Benefits

• Competitive salary
• Opportunity to work in a dynamic and prestigious environment
• Commitment to your continuous professional development
• Supportive and collaborative team culture
• Employee benefits package

If you are an experienced Event Manager looking to further your career in a challenging and rewarding role, we would love to hear from you. Apply now to join our client's dynamic team