Event & Group Sales Executive

Dunston Hall - Event and Group Sales; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A premier event venue in Norwich is seeking a Sales Coordinator passionate about weddings and customer service. In this pivotal role, you will be the first point of contact for brides, helping turn their dreams into reality while maximizing hotel booking revenues. Ideal candidates will have sales experience in hospitality and be KPI-driven. You’ll also enjoy perks such as a health club membership and discounts across the hotel collection. Join a supportive team committed to diversity and inclusion.

Benefits

Free health club membership

Discounts across golf

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Previous experience in a sales related role, ideally within hospitality.
• Strong customer service skills.
• Ability to multitask and think outside the box.

Responsibilities

• Be the first impression for brides and clients.
• Maximize revenue opportunities through confirmed bookings.
• Proactively promote the hotel while meeting client expectations.

Skills

Sales experience

Customer service skills

Ability to multitask

KPI and target-driven

Job description

Do you have a passion for all things weddings?

Are you a sales and target driven individual?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

This is a pivotal role as you’ll be the first impression a bride will have! You’ll be instrumental in making wedding dreams come true but also maximise revenue opportunities through confirmed bookings and enquiries as well as proactively promoting the hotel while meeting client expectations.

Is this the role for me?

• Previous experience in a sales related role, ideally within hospitality
• KPI and targetdriven
• Strong customer service skills
• Ability to multitask and think outside the box, come up with ideas to maximise opportunities

Curious to find out more?

Dunston Hall Hotel, Spa & Golf Resort is located in Norwich and is 4*, 166-bedroom property. Our hotel has beautiful garden views with an 18-hole golf course and the dining options include the Brasserie restaurant, Bunkers bar and a terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

Compensation: Competitive salary