Event Duty Manager - Assembly Rooms - 12523_1765186160

The City of Edinburgh Council; City of Edinburgh; On-site; GBP 29,000 - 34,000; Part time

Job summary

A municipal organization in Edinburgh seeks a capable Duty Manager for the Assembly Rooms and Church Hill Theatre. In this role, you’ll lead various events, ensuring smooth operations, and provide support to teams while making confident decisions. Ideal candidates will have experience in customer service, excellent communication skills, and the ability to think on their feet. This position offers a dynamic environment with a variety of events including comedy shows and weddings, focusing on enhancing customer experiences and venue operations.

Qualifications

• Experience in customer service and events management.
• Ability to lead teams and manage operations effectively.
• Commercial awareness and interest in income generation.

Responsibilities

• Lead events at the Assembly Rooms and Church Hill Theatre.
• Support visiting companies and manage front of house teams.
• Make decisions to ensure the venue is safe and professional.

Skills

Strong communication and people skills

Calm, confident decision making

Ability to think outside the box

Solution focused mindset

Problem solving under pressure

Job description

Event Duty Manager - Assembly Rooms

Salary: £29,173 - £33,287 (pro-rated for part‑time)

Hours: 0 per week

Step into a role where you lead events, make confident decisions, and play a real part in how our venues run.

We are looking for a capable and confident Duty Manager to help support the Assembly Rooms and Church Hill Theatre varied event and performance programme.

This is an ideal next step for someone who already understands customer service and events, and is ready for more responsibility, more decision making and a wider remit.

You will take the lead during events, support visiting companies and hires, and guide front of house and bar teams so everything runs smoothly. Some shifts you will be part of a larger operational team. Other times, you will take full responsibility for the building, making clear decisions and keeping the venue safe, professional and welcoming.

You will need good judgement, strong communication and the ability to think ahead. We want someone who can work in the grey areas, not just the black and white. Someone who can adapt, look at a situation from different angles and bring solutions rather than problems.

You will also use your commercial awareness to spot opportunities to improve the customer experience and support additional income generation.

The role offers genuine variety: comedy, concerts, weddings, conferences, festivals and community productions.

You will build experience in venue operations, leadership, event delivery, problem solving and working across multiple sites.

Skills we are looking for:

• Strong communication and people skills
• Calm, confident decision making
• Ability to think outside the box
• Comfortable working in grey areas and adapting your approach
• Solution focused mindset
• Ability to work alone when needed and lead teams when required
• Supportive management style
• Problem solving under pressure
• Commercial awareness and interest in income generation
• Genuine interest in live events and audience experience

If this feels like the right step for you, we would love to hear from you.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

Our Behaviours - The City of Edinburgh Council https://www.edinburgh.gov.uk/work-us/behaviours

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