Evening Veterinary Receptionist — Care & Scheduling Pro

Linnaeus Veterinary; Wigan; On-site; GBP 13,000; Part time

Job summary

A veterinary care provider in Wigan is seeking an Evening Veterinary Receptionist for a part-time role. The ideal candidate will have experience in customer service and be enthusiastic about animal care. Responsibilities include managing appointments, client communication, and administrative duties. The position offers a supportive environment and various employee benefits, including holiday leave and a pension scheme.

Benefits

5 weeks holiday plus bank holidays and birthday leave

Career progression opportunities

Staff discount schemes

Life assurance

Enhanced sickness pay

Enhanced equal family leave

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program including employee assistance program, eyecare voucher scheme, free annual flu jab, cycle to work scheme, recruitment referral reward scheme

Qualifications

• Experience of working within a customer-facing role.
• Previous Reception experience (Highly desirable).

Responsibilities

• Welcoming clients and their pets in a warm professional manner.
• Managing the diary; booking appointments and surgical procedures.
• Answering a range of client questions via email and telephone.
• Pro-active communication between clients and colleagues to ensure the day runs smoothly.
• Administration duties (scanning paperwork, filling in forms, etc.).
• Processing prescription requests.
• Taking payments.
• Promoting offers and services.
• Ensuring that reception is clean and well‑stocked.

Skills

Customer service experience

Reception experience

Job description

A veterinary care provider in Wigan is seeking an Evening Veterinary Receptionist for a part-time role. The ideal candidate will have experience in customer service and be enthusiastic about animal care. Responsibilities include managing appointments, client communication, and administrative duties. The position offers a supportive environment and various employee benefits, including holiday leave and a pension scheme.