Evening Resident Assistant

Ella's House; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A supportive residential program for families in the United Kingdom is seeking empathetic Resident Assistants to provide direct support to residents, maintain a welcoming environment, and assist with daily operations. This part-time position requires strong organizational skills and a commitment to trauma-informed care. Competitive compensation of $17-26 per hour based on experience, with additional benefits including paid vacation and reimbursement for expenses.

Benefits

Government Holidays

2 weeks paid vacation

Expense reimbursement

Qualifications

• Proven experience in leadership or similar roles.
• Strong organizational, communication, and conflict-resolution skills.
• Commitment to trauma-informed care practices.

Responsibilities

• Provide trauma-informed care and emotional support to residents.
• Assist with daily living tasks, including organizing baby supplies.
• Cover designated shifts, including evenings and weekends.

Skills

Leadership

Supervision

Organizational skills

Conflict resolution

Job description

We’re looking for an empathetic and reliable Resident Assistants (RA) to provide direct support to residents, maintain a welcoming and safe environment, and assist with the day-to‑day operations of the residence. Responsible for creating a safe, supportive, and empowering environment for pregnant and parenting college students. The RAs will ensure consistent standards of care, and foster a welcoming, trauma‑informed space. Evening shifts are available at this time.

Job Responsibilities

• Attend weekly organizational meeting and/or client‑focused meetings
• Document and report any incidents, resident concerns, or maintenance issues.
• Collaborate with volunteers and other staff to optimize support for residents.
• Ensure adherence to Ella’s House policies, procedures, and standards of care.

Resident Support:

• Provide trauma‑informed care and emotional support to residents as needed.
• Assist with daily living tasks, including organizing baby supplies, hosting weekly “family dinner”, and light housekeeping.
• Taught and model essential life skills such as cooking, cleaning, and personal organization.
• Step in to assist with day‑to‑day resident needs including childcare during high‑demand periods.
• Assist with resident transportation as needed.
• Address and de‑escalate conflicts or urgent resident needs with professionalism and empathy.

Facility Oversight:

• Monitor and maintain cleanliness, organization, and safety of shared spaces during shifts.
• Complete daily, weekly, and monthly cleaning and organizational checklists with RAs and Residents.
• Ensure resident rooms and bathrooms meet cleanliness standards.
• Assist in inventory management by inventorying, organizing, and restocking supplies and baby boutique.

Shift Responsibilities:

• Cover designated shifts, including evenings, weekends, and overnight on‑call as scheduled.
• Respond promptly to resident needs and document shift activities appropriately.
• Communicate effectively with the staff during shift handoffs.

Qualifications

Requirements:

• Proven experience in leadership, supervision, or similar roles, ideally in residential, social work, or community service settings.
• Strong organizational, communication, and conflict‑resolution skills.
• Ability to maintain professional boundaries while fostering a supportive environment.
• Commitment to trauma‑informed and equitable care practices.
• Must have reliable transportation and a valid driver’s license.
• Ability to lift up to 35lbs, navigate stairs, and perform routine cleaning/organizational tasks.
• Flexibility to address overnight emergencies in collaboration with Ella’s House team.

Preferred Qualifications:

• Background in social work, education, or maternal and child health.
• Experience in residential support or nonprofit settings.

Additional Information

Compensation:

• Government Holidays & 2 week paid vacation off
• $17-26/h depending on experience and education
• Reimbursed for expenses incurred (i.e. gas, etc.)

How to Apply

For more information or to apply, please send your resume and a quick “about me” to [e-mail]

Details

• Date Posted: October 30, 2025
• Type: Part‑Time
• Job Function: Programs and Service Delivery