Evening Public Insight Researcher - Phone Interviews

Adecco; Enderby; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading staffing agency is seeking a Telephone Researcher for Leicestershire Police to conduct structured interviews during flexible evening hours. Candidates should have strong communication skills and enjoy helping others. The role involves gathering important public feedback that drives service improvements, with a requirement for advanced typing and good Excel skills. The position offers 12 hours of work per week at a rate of £12.55 per hour.

Qualifications

• Must have lived in the UK for the past 3 years.
• Ability to follow scripts and work towards KPIs.
• Compassionate approach on the phone.

Responsibilities

• Conduct structured telephone interviews with the public.
• Record accurate responses and gather important data.
• Maintain professionalism and empathy on calls.

Skills

Advanced typing skills

Good Excel skills

Experience speaking with the public

Strong listening skills

Quick to learn new software

Job description

A leading staffing agency is seeking a Telephone Researcher for Leicestershire Police to conduct structured interviews during flexible evening hours. Candidates should have strong communication skills and enjoy helping others. The role involves gathering important public feedback that drives service improvements, with a requirement for advanced typing and good Excel skills. The position offers 12 hours of work per week at a rate of £12.55 per hour.