Evening College Receptionist — Front Desk Support

Bedford College Group; Wellingborough; On-site; GBP 23,000 - 27,000; Part time

Job summary

A leading educational institution in Wellingborough is seeking a part-time Evening Receptionist to deliver exceptional customer service. This role includes overseeing reception operations, managing communications, and supporting administrative processes. The ideal candidate will have GCSE qualifications in English and Maths, prior customer service experience, and strong communication skills. The position offers a flexible schedule and a salary range of £23,557 to £26,754 per annum, pro-rata based on experience.

Benefits

People's pension

Retail and leisure discounts

Professional development opportunities

Qualifications

• Willingness to update skills and knowledge continuously.
• Handle challenging customer situations positively.
• Adhere to College policies and dress code.

Responsibilities

• Provide a warm, professional welcome to visitors.
• Oversee the front desk and maintain a tidy environment.
• Action inbox requests and assist with course welcome packs.

Skills

Customer service experience

Strong communication

Friendly and welcoming approach

Ability to prioritize

Maintain accurate records

Education

GCSE English & Maths (A*-C/9-4 or equivalent)

Job description

A leading educational institution in Wellingborough is seeking a part-time Evening Receptionist to deliver exceptional customer service. This role includes overseeing reception operations, managing communications, and supporting administrative processes. The ideal candidate will have GCSE qualifications in English and Maths, prior customer service experience, and strong communication skills. The position offers a flexible schedule and a salary range of £23,557 to £26,754 per annum, pro-rata based on experience.