Evening College Reception & Admin Assistant

UHI Perth; Perth; On-site; GBP 27,000 - 29,000; Part time

Job summary

A prominent further education college in Scotland is seeking a part-time Customer Services Assistant to support the team during term-time. The ideal candidate will provide evening reception cover and deliver excellent service to visitors, students, and staff. Responsibilities include operating the switchboard, answering enquiries, and conducting administrative tasks. Candidates should possess strong customer care skills and the ability to work independently. This role requires a Protecting Vulnerable Groups (PVG) Scheme check.

Qualifications

• Excellent communication and customer care skills, with enthusiasm for working with people.
• Experience in a customer-facing environment is essential.
• Strong administrative skills and attention to detail.

Responsibilities

• Act as a central information point, operating the main switchboard.
• Answer and direct enquiries, guiding customers to support services.
• Administer UHI Perth’s Digital Support Scheme.

Skills

Excellent communication and customer care skills

Experience in providing high level of customer service

Strong administrative and IT skills

Job description

A prominent further education college in Scotland is seeking a part-time Customer Services Assistant to support the team during term-time. The ideal candidate will provide evening reception cover and deliver excellent service to visitors, students, and staff. Responsibilities include operating the switchboard, answering enquiries, and conducting administrative tasks. Candidates should possess strong customer care skills and the ability to work independently. This role requires a Protecting Vulnerable Groups (PVG) Scheme check.