Evening Catering Supervisor

North Cheshire and Mersey NHS Foundation Trust (WHH); Greater London; On-site; GBP 26,000 - 27,000; Full time

Job summary

North Cheshire and Mersey NHS Foundation Trust (WHH) is seeking an Evening Catering Supervisor to lead the ward meal service, supervise staff and ensure high standards of hygiene and food safety in the busy evening period.

You will manage dishwashing, cleaning, and equipment, liaise with ward staff on quality issues, and ensure all documentation is completed. The role includes supervising staff, supporting the catering manager, and ensuring secure department closure.

Qualifications

• Experience in a catering environment and large-scale catering.
• Supervising staff and ensuring HACCP compliance.
• Strong knowledge of food safety and allergen legislation.

Responsibilities

• Lead the evening meal service and supervise catering staff.
• Ensure high standards of food safety and HACCP compliance.
• Liaise with ward staff on complaints and menu changes.
• Complete documentation and ensure end-of-shift lock-up.
• Coordinate with delivery personnel and maintain service smoothness.
• Maintain cleanliness and operation of kitchen and equipment.

Skills

Organise meal service

Prioritise tasks

Delegate effectively

Team work

Allergen legislation

Education

Level 2 Food Safety Certificate

NVQ Level 2 Catering

Job description

North Cheshire and Mersey NHS Foundation Trust (WHH)

Evening Catering Supervisor

The closing date is 06 December 2026

To deliver a meal service to patients and staff, wither by a plated or bulk delivery system.

To carry out dishwashing duties, cleaning of equipment and cleaning of the kitchen and associated areas.

To deal with any issues at ward level or in the catering department.

Week 1 Mon, Tues, Thurs, Fri 4.30pm - 7.30pm

Week 2 Wed 4.30pm - 7.30pm Saturday, Sunday 3.30pm - 7.30pm

Main duties of the job

To maintain a high quality standard in our busy catering department.

The supervision of the catering staff during the evening meal service.

To Liaise with the catering manger should there be any complaints from the wards.

Ensure all the relevant documentation has been completed and cleaning task have been carried out to a high standard.

To make sure that the all equipment have been turned off at the end of the shift and lock up the department.

About us

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation

Our mission is to be exceptional for our patients, our communities and each other

Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn

Our approach to healthcare is founded on our four core values:

Kind - we are caring, supporting and respectful to everyone

Open - we are honest, transparent and open to new ways of working

Fair - we listen, value our differences and are inclusive to all

One team - we work well together and with our communities

We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.

We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.

Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients, we'd be delighted to receive your application

Job responsibilities

To communicate daily with patients, nursing staff and colleagues in a courteous and polite manner.

To respond to patient comments or complaints regarding any food quality issues and ensure appropriate action is taken.

Liaise with chefs regarding any service issues and any changes to the menu daily.

To deal with delivery men on occasional basis, receiving any deliveries into the department ensuring correct procedures are carried out in accordance with the HACCAP system.

To liaise with Managers daily and act upon any specific tasks required.

To allow new starters to shadow various duties in the department such as cleaning dish washing and food service.

Report any equipment faults or Health and Safety issues to the managers as and when they may arise.

Setting up meal trolleys before service, ensuring wards have the correct number of meal, correct diets and adequate supplies of crockery, cutlery condiments etc.

To ensure all allergen legislation is adhered to at all time.

Ensure wastage figures are documented correctly.

Maintain high standards of food safety in line with Environmental Health and Safety Legislative requirements and ensure the department Hazard Analysis system is adhered to. This includes the recording of food temperatures in accordance with the catering department procedures.

Person Specification

Experience

• Experience working in a catering environment
• Experience in Large scale catering

Qualifications

• Good general education, in date Level 2 Food Safety Certificate, Must have an NVQ Level 2 Catering
• Experience in Supervising Staff

Skills and Knowledge and Competencies

• Ability to organise, prioritise and delegate meal service, able to work as part of a team. Good knowledge of food safety legislation and the concept of HACCP
• Good knowledge of Allergen legistlation

Specific role requirements

• Due to the nature of the role must be physically fit, flexible, reliable. Be an effective communicator. Must have good computer skills
• Be able to use a cash register and card reader

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North Cheshire and Mersey NHS Foundation Trust (WHH)

£25,760 to £27,476 a yearper annum, pro rata