European Road Freight Customer Care Specialist

Tall Grass Recruitment; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics firm is seeking a Road Freight Customer Services Agent in South Manchester. The role involves managing day-to-day operations for key clients and delivering exceptional customer service. Candidates should have strong communication skills and a passion for logistics. Benefits include a discretionary bonus, wellness perks, and training opportunities for career growth. This is an opportunity to join a dynamic team focused on redefining logistics excellence across Europe.

Benefits

Bi-annual performance bonus

Health & wellness perks

Electric vehicle salary sacrifice scheme

Free onsite parking

Training and development opportunities

Qualifications

• Positive attitude and eagerness to grow in logistics.
• Experience in customer-facing roles.
• Previous European Road freight experience is a plus.

Responsibilities

• Act as the main contact for key clients and manage shipments.
• Support Senior Account Managers with operational tasks.
• Deliver exceptional customer service through proactive communication.

Skills

Excellent customer service skills

Written and verbal communication skills

Problem-solving approach

Attention to detail

Organisational abilities

Education

A-Level education

Job description

A leading logistics firm is seeking a Road Freight Customer Services Agent in South Manchester. The role involves managing day-to-day operations for key clients and delivering exceptional customer service. Candidates should have strong communication skills and a passion for logistics. Benefits include a discretionary bonus, wellness perks, and training opportunities for career growth. This is an opportunity to join a dynamic team focused on redefining logistics excellence across Europe.