European Road Freight Coordinator

WR Logistics; Salford; On-site; GBP 28,000 - 37,000; Full time

Job summary

A logistics company in Salford is seeking a proactive European Road Freight Coordinator. In this role, you will oversee European freight shipments, ensuring timely delivery and compliance with regulations. The ideal candidate has a strong background in freight forwarding and excellent problem-solving skills. Competitive salary of £28,000 to £37,000 plus bonuses, with a supportive working environment and ongoing development opportunities.

Benefits

Competitive salary with incentive bonus

Pension scheme

On-site parking

Ongoing development opportunities

Qualifications

• Previous experience in European road freight forwarding is essential.
• Strong understanding of transport operations, customs processes and international logistics procedures.
• Competent in using freight management or transport management systems.

Responsibilities

• Plan, coordinate, and manage European road freight shipments.
• Liaise daily with customers, carriers, and international partners.
• Prepare, check, and process all required customs documentation.
• Track and monitor shipments, resolving delays or service issues.
• Handle customer queries and problem-solve effectively.

Skills

European road freight forwarding experience

Transport operations knowledge

Customs processes understanding

Freight management systems proficiency

French language skills

Tools

Boxtop software

Job description

European Road Freight Coordinator

Location: Manchester, M8

Salary: DOE - £28,000 to £37,000 + Bonus

Hours: Monday to Friday (Flexible start time)

French speaking: Advantageous but not essential

My client is seeking a proactive and highly organised European Road Freight Coordinator to join their expanding logistics team in Manchester. In this role, you will be responsible for overseeing the full cycle of European road freight shipments, ensuring that all movements are planned, executed, and delivered with precision. You will act as a central point of communication between customers, carriers, and internal teams, ensuring transparency, reliability, and an exceptional level of service throughout the transport process.

This position offers the opportunity to work in a dynamic, fast‑paced environment where problem‑solving, attention to detail and strong operational knowledge are key. You will be entrusted with managing customs processes, monitoring shipment progress, resolving issues pro‑actively, and contributing to continuous service improvements within a growing logistics operation.

Key Responsibilities

• Plan, coordinate, and manage European road freight shipments from collection through to final delivery, ensuring that timelines and service expectations are consistently met.
• Liaise daily with customers, carriers, and international partners, providing clear updates, managing expectations, and maintaining strong working relationships.
• Prepare, check, and process all required customs documentation, ensuring compliance with international transport regulations and post‑Brexit procedures.
• Track and monitor shipments, taking swift action to resolve delays or service issues while keeping stakeholders fully informed.
• Handle customer queries and problem‑solve effectively, offering solutions that prioritise efficiency, cost control and customer satisfaction.

Requirements

• Previous experience in European road freight forwarding is essential.
• Strong understanding of transport operations, customs processes and international logistics procedures.
• Competent in using freight management or transport management systems.
• Competent in using boxtop software system.
• French language skills are a strong advantage.

Benefits

• Competitive salary with additional incentive bonus.
• Pension scheme and on‑site parking.
• Supportive, collaborative working environment with ongoing development opportunities.