European Customer Success & Implementation Lead

Winnow; City Of London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A pioneering food technology company based in London seeks a motivated individual to manage their European client portfolio. The role involves direct client engagement, tailoring solutions to their needs, and leading implementation projects. You will have the opportunity to work in a hybrid model, with some travel expected. The ideal candidate will have a degree and experience in Client Success or Project Management, along with strong communication skills in French.

Benefits

Competitive base salary

Customer Success bonus scheme

Company stock options

Matching pension scheme

Eye care vouchers

Life insurance

Company health insurance

Wellness hours and allowance

Employee Assistance Programme

Early finish Fridays

25 days vacation plus option to buy more

Qualifications

• Likely to be degree educated.
• Ideally have experience in Client Success or Project Management.
• Intermediate Excel skills and knowledge of Work/PowerPoint.

Responsibilities

• Build strong client relationships for successful implementation.
• Tailor solutions to meet clients' needs.
• Train teams on using the system effectively.

Skills

Excellent verbal and written communication skills in French

Intermediate level of Excel

Project management skills

Education

Degree

Tools

PowerPoint

Work

Job description

A pioneering food technology company based in London seeks a motivated individual to manage their European client portfolio. The role involves direct client engagement, tailoring solutions to their needs, and leading implementation projects. You will have the opportunity to work in a hybrid model, with some travel expected. The ideal candidate will have a degree and experience in Client Success or Project Management, along with strong communication skills in French.