European Credit Controller

Roland Europe Group; Reading; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Roland Europe Group Ltd is seeking a Credit Controller for the Theale Reading area. The role involves ledger management, cash collections, and maintaining accurate posting of multi-currency transactions across UK, German, and Austrian dealings.

You will collaborate with Directors and the FP&A Director on credit limits, payment terms, and risk management while driving timely order releases and proactive debt recovery actions.

Qualifications

• Attention to detail and accuracy.
• Strong understanding of credit and cash flow management.
• Experience with multi-currency transactions and bank postings.
• Familiarity with ERP/financial systems (e.g., Business Central preferable).

Responsibilities

• Maintain cash flows through efficient collections.
• Monitor accounts receivable ledger and resolve overdue items.
• Post and allocate direct debit payments and journal entries.
• Prepare reports for management accounts and debt provisioning.
• Liaise with auditors and ensure policy compliance (JSOX/REG).
• Build strong working relationships with dealers and sales teams.

Skills

Attention to detail

Cash flow management

Credit control

Excel (pivot tables/LOOKUPs)

Communication

Relationship building

Analytical thinking

Problem solving

Team player

Multicurrency handling

Tools

Microsoft Excel

Job description

Job Outline

Location: Theale Office, Reading

Working Arrangement: Hybrid - 3 days a week in the office

Reports to: European Credit Control Manager

Contract: Permanent

The Company

Roland Europe Group Ltd

Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. You'll be part of a dynamic team, where we believe in kindness, support, acceptance, and hard work and try to provide room for personal development for everyone.

At Roland, you will find a friendly, down-to‑earth atmosphere. You'll work for a company with global activities, but it doesn't feel corporate. We are always looking for colleagues who have an enthusiastic, positive and driven personality. People who are eager to further develop and challenge themselves. If you also have a passion for Roland, our products or music in general, you might just be our perfect match.

The Position

Ledger management to include the collection of cash receipts and control of order release for UK, German and Austrian customers.

Provide accurate information to Directors, actively liaise with the FP&A Director in relation to credit limits, payment terms and acceptable levels of risks that impact the business.

Submit & monitor applications with Credit insurers, and ensure overdue reporting is kept up to date.

Develop strong relationships with sales teams, and internal and external customers, ensuring excellent communications between parties and a pro‑active way of working. Improve revenue and reduce financial risk. Initiate legal or other recovery actions as necessary.

Ensure prompt and accurate posting of cash.

Role Accountabilities

Credit Control

Maintain strong cash flows through efficient collections. Monitoring the accounts receivables ledger and dealing with problem accounts. Holding accounts that are beyond set credit terms.

• Raising direct debit collections
• Release of orders held in Finance Approval several times a day
• Weekly chasing routine
• Dealer queries
• Portfolio reviews / ledger management / credit limit reviews
• Maintaining good relationships with all Dealers
• Ad‑hoc queries/reports

Day to Day Cash Management

• Daily downloading of bank transactions
• Recording and allocating multi‑currency receipts (dealers, artists, staff and other)
• Posting and allocating the direct debit payment journals
• Recording and allocating multi‑currency payments (suppliers, payroll and other)
• Processing journals for the monthly FX trades and regular cash sweeps

Reporting

Produce reports to assist with the production of the management accounts and provide details in relation bad debt provisioning and movement and trends within the sales ledger.

Other

Attend various meetings to discuss dealer accounts. Liaise with auditors annually, providing analysis and responses to auditor’s questions and ensure policies and procedures set out in relation to JSOX and REG company policies are adhered to.

If you are interested in the position, we will provide a comprehensive role profile to give you a clear understanding of the opportunity.

Experience, Skills & Qualifications Required

• Attention to detail and accuracy
• Good understanding of credit
• Strong planning and organisation skills
• Scheduling and monitoring
• Strong communication skills
• Problem-solving skills
• Analytical skills
• Team player
• Ability to manage relationships both internally and externally
• Strong Excel skills are required (pivot tables and lookups), and previous experience with Business Central system is preferable but not essential.
• Confidentiality
• Previous experience in a similar role

The Package

• Competitive benefits package