Estee Lauder Companies - The Cosmetic Company Store - Gretna - 15 hour - Key Holder

The Estée Lauder Companies Inc.; Gretna Green; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leader in prestige beauty is seeking a Key Holder in Gretna Green, UK. This role involves supporting store management and leading the sales team to deliver exceptional customer service. Ideal candidates will have retail experience, particularly in cosmetics, along with cash handling and mentoring skills. Opportunities for career advancement and benefits are offered.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Ability to provide inspiring and personalized customer service.
• Previous cash reconciliation and store operations experience.
• Ability to work retail hours, including evenings and weekends.

Responsibilities

• Support the Store Manager and Assistant Manager in daily operations.
• Lead by coaching and mentoring the sales team.
• Carry out cash reconciliation and manage store opening and closing.

Skills

Proven retail experience, preferably within cosmetics

Inspirational customer service

Cash handling experience

Coaching and mentoring

Tools

Retail point-of-sale software

Job description

Description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self‑starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long‑term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience, preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours, including days, nights, weekends and special events in a fast‑paced work environment
• Previous experience with retail point‑of‑sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview