Estates Support Officer - Twynham Learning Core Services

Dorset Council; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local educational trust in the UK is seeking an Estates Support Officer to manage estates operations across its schools. The role involves ensuring safe and welcoming environments, coordinating maintenance, and compliance activities, and collaborating with staff to improve efficiency. Successful candidates will possess GCSEs in English and Maths, strong technical knowledge of estates management, and excellent communication skills. A full UK driving licence is required, and flexible working is expected.

Benefits

29 days' holiday leave

Membership in the Dorset Local Government Pension Scheme

Employee Assistance Programme access

Local and national discounts

Free on-site parking

Qualifications

• Strong technical knowledge of estates and facilities management.
• Experience with contractors in procurement and performance monitoring.
• Willingness to work flexibly, including out-of-hours support.

Responsibilities

• Lead estates operations across schools to ensure welcoming environments.
• Coordinate compliance and maintenance activities in the schools.
• Foster collaboration among staff to improve operational efficiency.

Skills

Technical knowledge of estates management

Communication skills

Problem-solving skills

Organisational skills

IT proficiency

Education

GCSEs at grade A-C in English and Maths

Job description

Overview

We are looking to appoint an Estates Support Officer to join our friendly and professional Twynham Learning Core Services team. Twynham Learning is a multi-academy trust based in the BCP (Bournemouth, Christchurch & Poole) area. Our trust currently consists of Christchurch Infant School, Christchurch Junior School, Stourfield Infant School, Stourfield Junior School, Poole High School, Twynham School, Twynham Sixth Form, The Grange School and Twynham Primary School, plus Bournemouth Bay Teacher Training Partnership (SCITT), The School Sport Partnerships (SSPs) and CPD provision through Two Rivers Institute (TRI).

Responsibilities

• Lead estates operations across our schools ensuring the provision of warm, safe, dry and welcoming environments for teaching and learning.
• Coordinate compliance and maintenance activities across all our schools, with oversight of soft facilities management services (including cleaning) and delivery of estates projects that uphold our commitment to safety, sustainability and excellence.
• Work closely with Caretakers, Headteachers, School Business Managers and the Core Services team to foster collaboration, ensure operational resilience, improve efficiency and effectiveness and promote a culture of safety and continuous improvement across our estate.
• Deputise for the trust's Estates Manager as required, providing leadership and continuity across the wider estates function.
• Promote and safeguard the welfare of children and young people in accordance with our Safeguarding and Child Protection policies.

Qualifications

• Have GCSES at grade A-C in English and Maths (or equivalent qualifications/grades).
• Have strong technical knowledge of estates and facilities management with practical experience in maintenance, compliance and project delivery.
• Understand key statutory compliance requirements in education settings.
• Have experience of working with contractors including procurement and performance monitoring.
• Are professional and positive, upholding high standards in all activities with a key focus on safety and sustainability.
• Have a collaborative mindset, excellent communication and interpersonal skills and strong organisational and problem-solving skills.
• Are proficient in IT systems to support record-keeping and reporting.
• Have a proactive approach to managing both planned and reactive tasks.
• Hold a full UK driving licence and have access to a vehicle suitable and insured for business use.
• Are willing to work flexibly, including out-of-hours support in response to emergencies or operational needs.

Benefits

• 29 days' holiday leave per year, increasing to 34 days with service.
• Automatic membership of the Dorset Local Government Pension Scheme.
• Free, confidential access to our Employee Assistance Programme, which offers a range of counselling services plus financial, legal and practical support from qualified professionals on a range of personal issues and access to online health and wellbeing resources.
• A trust-wide intranet, where we share our news, information and resources.
• Local discounts negotiated on behalf of our staff e.g. gym memberships, hair and beauty salons, chiropractic care, cycle shops, restaurants, motoring services, and retail/DIY stores.
• Access to national discounts on a wide variety of huge brands.
• A welcoming staff room with complimentary tea and coffee available throughout the day.
• Free on-site parking.
• The opportunity to work within Twynham Learning; a progressive multi-academy trust.
• The opportunity to work in one of the most beautiful areas of the South Coast.