Estates Support Officer

Reed Specialist Recruitment; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an Estates Support Officer in Preston to oversee maintenance functions and provide essential administrative support to the Estates and Facilities Management Department. The ideal candidate should have relevant qualifications in Facilities Management and strong skills in Microsoft Office. This full-time role offers a competitive hourly rate and contributes to ensuring high standards in maintenance services.

Qualifications

• Experience in using Microsoft Office Suite, particularly Word, Excel, Access, and PowerPoint.
• Comprehensive knowledge of a Computer Aided Facilities Management software system.
• Experience in property-related issues and maintenance processes.

Responsibilities

• Provide a first-class reactive maintenance response service.
• Oversee the CAFM service and monitor requests.
• Administer, process, and approve requisitions of purchase orders.

Skills

Strong administrative skills

Excellent communication skills

Education

Qualification in Facilities Management or relevant estate-related technical area equivalent to NVQ Level 4

Tools

Microsoft Office Suite

Computer Aided Facilities Management software

Job description

Overview

Estates Support Officer / Repairs Administrator. Location: Preston PR4. Job Type: Full-time temp till end of April 2026. Grade: £13.28 per hour PAYE.

We are seeking an Estates Support Officer to oversee the day-to-day service and CAFM repair portal, providing administrative support to the Estates and Facilities Management Department. This role is crucial in ensuring that maintenance functions are delivered to a high standard, supporting and facilitating front-line operations.

Responsibilities

• Support the Estates technical professional staff and Business Support teams by providing a first-class reactive maintenance response service.
• Oversee the Estates Computer Aided Facility Management system (CAFM) service, monitoring the volume and patterns of reactive requests, and performance monitoring of contractors.
• Collate and interpret engineer\'s reports ensuring that statutory remedial action is taken within agreed technical and financial parameters.
• Coordinate with Business Support teams and contractors in managing the statutory and non-statutory testing programme of works.
• Input and interrogate relevant technical information within various CAFM systems, taking appropriate actions in accordance with agreed parameters.
• Proactively monitor and control estate-related utilities and services, coordinating and undertaking site audits as necessary.
• Understand and interpret risk assessments & method statements submitted by contractors.
• Assist in procuring service contracts and construction quotations and tenders in line with public procurement directives.
• Provide high-quality service to all stakeholders and customers, handling enquiries with efficiency, tact, and diplomacy.
• Administer, process, and approve requisitions of purchase orders, raise invoices, and manage financial transactions related to estates management.

Qualifications

• Qualification in Facilities Management or a relevant estate-related technical area equivalent to NVQ Level 4.
• Experience in using Microsoft Office Suite, particularly Word, Excel, Access, and PowerPoint.
• Comprehensive knowledge of a Computer Aided Facilities Management software system.
• Experience in property-related issues, management information analysis, and maintenance processes.
• Strong administrative skills, including the administration and approval of orders, invoices, and financial transactions.
• Excellent communication skills, capable of dealing with internal colleagues and external associates effectively.

How to apply

To apply for the Estates Support Officer position, please submit your CV detailing your relevant experience.