Estates & PMO Coordinator - Governance & Maintenance

Serco Limited; High Wycombe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management provider is seeking an Estates & PMO Support Coordinator to ensure smooth delivery of maintenance activities. Responsibilities include monitoring maintenance tasks, supporting project governance, and managing procurement processes. Ideal candidates will have experience in FM or project support, strong IT skills, and the ability to work independently. The role offers a competitive salary and excellent benefits including 25 days' leave, pension scheme, and training opportunities.

Benefits

Competitive salaries with annual reviews

Up to 6% contributory pension scheme

25 days' annual leave plus bank holidays

Wide range of learning opportunities

24/7 Employee Assistance Programme

Discounts across around 1,000 retailers

ShareSave scheme

Paid volunteering day

Payroll Giving Scheme

Responsibilities

• Allocate and monitor planned and reactive maintenance tasks using CAFM systems.
• Support project governance by maintaining trackers, dashboards, and reports for live and pipeline projects.
• Assist in scheduling statutory compliance activities and uploading planned maintenance programmes.
• Enforce documentation standards across project reporting.
• Liaise with the Finance Business Partner to reconcile SAP data.
• Manage procurement processes, raise purchase orders, and ensure invoices are processed.
• Organise and support stakeholder meetings, workshops, and governance boards.
• Provide professional helpdesk support during core hours.
• Review technical documentation for compliance and track remedial works.
• Maintain organised filing systems and generate reports.

Skills

Previous experience in FM, estates, or project support roles

Technical understanding of building services and statutory compliance requirements

Strong IT proficiency, including MS Office (Excel, Word, PowerPoint) and CAFM systems

Excellent organisational skills with strong attention to detail

Effective communication and relationship‑building skills

Ability to multi-task, prioritise workloads, and work independently

Tools

CAFM systems (e.g., Concept Evolution)

Job description

A leading facilities management provider is seeking an Estates & PMO Support Coordinator to ensure smooth delivery of maintenance activities. Responsibilities include monitoring maintenance tasks, supporting project governance, and managing procurement processes. Ideal candidates will have experience in FM or project support, strong IT skills, and the ability to work independently. The role offers a competitive salary and excellent benefits including 25 days' leave, pension scheme, and training opportunities.