Estates Manager - UK&I New London

Joe & The Juice; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Health insurance

Parental leave

Additional vacation

Office facilities

Flat hierarchy

Monthly social calendar

BTC shift opportunities

Job summary

JOE & THE JUICE is seeking an Estates Manager to lead day‑to‑day estate management across the UK & Ireland from our Central London base. The role blends commercial rent and service‑charge oversight with hands‑on landlord relationships, store visits, and collaboration with Construction, Finance and Legal teams.

You will manage budgets, lead rent reviews, and optimize the portfolio while protecting brand and enabling growth.

Qualifications

• RICS qualification preferred, or a minimum of 4 years' relevant, practical estates experience.
• Hands-on experience of rent reviews, business rates, service charges and dilapidations.
• Knowledge of Landlord and Tenant Law, plus database management is a plus.
• Strong stakeholder management and negotiation skills; commercially astute.
• Reliable and flexible with some out-of-hours work; office-based in Central London with regular travel across the UK and Ireland.
• Fluent in English; additional languages are a bonus.

Responsibilities

• Own and control the budgets for all property-related costs, assessing and appealing occupational costs where needed.
• Lead rent payments with Finance, ensuring rents are paid on time and anomalies are investigated.
• Manage rent reviews and business rate revaluations with external consultants, reporting to the Real Estate Director.
• Challenge service charge and insurance budgets to ensure landlords are correct and aligned with the Code.
• Secure landlord consents for refurbishments, alterations and maintenance roll-outs with Construction and Legal teams.
• Manage and renew licensing for external seating and approvals for activations and marketing initiatives.
• Support the Real Estate Director on dilapidations, schedules of condition, sub-leases and space optimization; address planning issues.
• Maintain accurate property databases and respond to legal notices with Facilities on major works.

Skills

RICS qualification

Rent reviews

Business rates

Service charges

Dilapidations

Landlord and Tenant Law

Database management

Stakeholder management

Negotiation

Analytical skills

Out-of-hours work

Office-based in Central London

Fluent in English

Job description

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Inclusion
• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

Your Mission

JOE & THE JUICE is kicking off its most expansive growth strategy across the UK and Ireland, and with a portfolio of 95 stores increasing rapidly, our Estates Manager role is key to keeping that estate working hard for us. Based in Central London, the role is part of the Real Estate team, working closely with the Construction & Development, Facilities, Finance and Legal teams. Reporting to the Real Estate Director UK & Ireland, this role owns the day-to-day management of our existing estate. It combines commercial rigour on rents, rates and service charges with hands-on landlord relationships and store visits, ensuring our estate is managed efficiently while protecting our brand and supporting long-term objectives. As the portfolio scales, you will have room to grow your scope and shape how we manage property across the UK and Ireland, in true JOE spirit: positive attitude, inclusion, social ties and growth.

Key Responsibilities

• Own and control the budgets for all property-related costs, assessing and appealing occupational costs where needed.
• Lead rent payments with Finance, ensuring rents are paid on time and any anomalies are investigated.
• Manage rent reviews and Business Rates revaluations alongside external consultants, reporting regularly to the Real Estate Director.
• Challenge service charge and insurance budgets to ensure landlords are correct and in line with the Code.
• Secure landlord consents for refurbishments, alterations and maintenance roll-outs, working with the Construction & Development and Legal teams around key lease dates.
• Manage and renew licensing for all external seating, and handle landlord approvals for ops activations and marketing initiatives.
• Support the Real Estate Director on dilapidations, schedules of condition, sub-leases and surplus space, and on planning and Use Class issues raised by local authorities.
• Keep property databases and information systems accurate and transparent, and monitor the notice inbox for incoming legal notices, liaising with Facilities on major maintenance issues.

What You'll Bring

• RICS qualification preferred, or a minimum of 4 years' relevant, practical estates experience.
• Hands-on experience of rent reviews, business rates, service charges and dilapidations.
• A knack for understanding complex problems and turning them into clear, pragmatic solutions.
• Knowledge and experience of Landlord and Tenant Law, plus database management, is a plus.
• Strong stakeholder management skills, with the ability to influence across functions and seniority levels.
• Strong negotiation and analytical skills: a structured, systematic and proactive self-starter who is commercially astute.
• Reliable and flexible on workload and hours, with some out-of-hours work at critical project milestones. The role is predominantly office based in Central London, with essential store visits and regular travel across the UK and Ireland.
• Fluent in English - other languages are a bonus!

We offer a benefits package that includes a paid pension plan, health insurance, parental leave, and additional vacation. Besides that, we provide some JOE-ified benefits:

• Enjoy our fantastic office facilities, including a fully staffed JOE & THE JUICE bar, where we serve delicious breakfast, daily lunch, refreshing juices, and top-notch barista coffee.
• At JOE, we embrace a flat hierarchy that values every opinion, creating a welcoming space for your ideas and suggestions to thrive.
• Join us for our lively monthly social calendar filled with fun activities like running club, wine tasting, creative evenings, and Friday bars-there's always something exciting happening!
• As part of our team, you'll have the opportunity to take on a BTC (Behind the Counter) shift in one of our bars twice a year, adding a unique touch to your experience.

Ready to turn a job into a lifestyle?

ABOUT JOE & THE JUICE

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade‑off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C‑suite, VPs, and directors, have started behind the bar. We continue to evolve our people‑centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.