Estates Data & Information Officer - 36460

Environment Agency; England; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

The Environment Agency is seeking a Data & Information Officer to join the dispersed Estates Data and Information team. You’ll provide data management and GIS support to around 100 professional estates surveyors nationwide, ensuring accurate landholdings and property records.

You will work with GIS systems, maintain records, support HM Land Registry registration, and engage with internal teams and the public. Some national travel and incident response duties may apply.

Qualifications

• Proficient in GIS systems including ArcMap, Esri Web App and ArcGIS Online.
• Experience maintaining computerised records and data management systems.
• Skilled in working with stakeholders and responding to enquiries, delivering high standards of customer service.
• Strong interpersonal and influencing skills, enabling effective engagement with a wide range of internal and external stakeholders.
• Highly organised, self-motivated and able to prioritise competing demands to meet deadlines.
• Committed to continuous improvement in property records management and data system use.

Responsibilities

• Provide data management and GIS support nationally to approximately 100 professional estates surveyors.
• Ensure timely updates, maintain and reconcile landholding and property databases/records systems.
• Support registration with HM Land Registry by sourcing and contributing information.
• Engage with national customer teams and respond to enquiries from internal teams and the public.
• Participate in incident response and business continuity support as required.

Skills

GIS systems

ArcMap

ArcGIS Online

Esri Web App

Data management

Stakeholder engagement

Attention to detail

Time management

Tools

ArcMap

ArcGIS Online

Esri Web App

Job description

Job Description

The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.

Job Description

The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.

An exciting opportunity has arisen to join the Estates Transformation, Data & Support Team as a Data & Information Officer. If you are an excellent communicator with a flair for data management this role may be perfect for you.

Working as part of the dispersed Estates Data and Information team, you’ll provide data management and GIS support nationally to approximately 100 professional estates surveyors located across the country.

The data and information you provide to your customers will be key to their decision making so it’s important you have a good eye for detail. You’ll ensure the timely updates, maintain and reconcile all landholdings and property database/records systems to ensure that the information we hold and provide remains accurate. Experience of GIS systems is essential to provide land/property information to support the effective management of land/property assets and to facilitate the registration of such with HM Land Registry by sourcing and contributing information.

You’ll also find yourself engaging with our national customer teams, and responding to enquiries from the wider EA business, Defra and the general public.

Responding to incidents is an important part of what we do, and with this in mind you’ll have an incident role and should be ready to make yourself available to respond or provide business continuity support. This may attract an additional payment, and full training and alternative working arrangements will be available to support you.

The team

The Estates Team sits within the larger Corporate & National Services directorate. You can read more about the directorate in the Additional Information pack.

The Estates service extends to 140 people, offering professional support for Environment Agency land, property, compensation and valuation matters. We are core to the delivery of the Agency's £5.2 billion capital programme to better protect 336,000 homes.

Experience/skills Required

We are looking for a candidate who is:

• Proficient in using GIS systems, including ArcMap, Esri Web App and ArcGIS Online, with experience in interrogating data and preferably creating and modifying layers. Able to produce accurate, scaled plans in line with Land Registry requirements.
• Experienced in maintaining computerised records and data management systems to support professional services.
• Skilled in working with stakeholders and responding to enquiries, delivering high standards of customer service.
• Strong interpersonal and influencing skills, enabling effective engagement with a wide range of internal and external stakeholders.
• Highly organised, self-motivated and able to prioritise competing demands to meet deadlines. Capable of making sound decisions, often within tight timescales, and seeking support where appropriate.
• Committed to continuous improvement, contributing to best practice in property records management and data system use.

The Data and Information team is a dispersed team so this role will involve some national travel to attend team meetings and support other team members remotely.

Competence 1

Data and Information Management

Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

You will manage elements of the national property database and maintain our GIS layers with a focus on quality while adhering to Data Protection principles. We also provide reports to Environment Agency teams, Defra and the Cabinet Office.

Competence 2

Achieves Results

Sets and delivers high work standards, demonstrates the drive to meet targets.

Prioritises and organises tasks and resources to ensure timely achievement of results.

The successful candidate will need to produce high-quality and accurate work within set deadlines.

Competence 3

Focuses on Customers and Partners

Addresses the needs of internal and external customers, provides rapid and effective responses.

We provide a service to Estates, the wider business and the public. We aim to ensure that we meet the requirements of our customers and deliver a high-quality service. We require someone who has previous experience of working in a customer focussed team.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.