Estates & Compliance Project Lead

Venn Group; Greater London; Hybrid; GBP 35,000; Full time

Job summary

A leading service provider is seeking a proactive Estates Officer to enhance service delivery and ensure compliance across operations. This hybrid role involves developing service plans, tracking compliance, and collaborating with teams to improve performance. Ideal candidates should have strong organisational and communication skills, with experience in customer-facing environments. A project management qualification is an advantage. This permanent position offers a salary of £35,093 per annum.

Qualifications

• Experience in a customer-facing service environment.
• Strong organisational skills and ability to manage competing priorities.
• Excellent communication skills both written and verbal.
• Confident using Microsoft Office and learning new systems.
• Ability to remain solution-focused when dealing with challenges.

Responsibilities

• Develop and manage service plans for compliance areas.
• Monitor and track compliance ensuring timely inspections.
• Maintain accurate records and support effective auditing processes.
• Plan and oversee heating installation programmes.
• Produce performance data and reports for management.

Skills

Customer service experience

Organisational skills

Excellent communication skills

Solution-focused mindset

Microsoft Office proficiency

Education

Project management qualification (desirable)

Job description

A leading service provider is seeking a proactive Estates Officer to enhance service delivery and ensure compliance across operations. This hybrid role involves developing service plans, tracking compliance, and collaborating with teams to improve performance. Ideal candidates should have strong organisational and communication skills, with experience in customer-facing environments. A project management qualification is an advantage. This permanent position offers a salary of £35,093 per annum.