Estate Technician

Sanctuary Group; Welwyn Garden City; On-site; GBP 26,000 - 29,000; Full time

Job summary

A not-for-profit housing provider in Welwyn Garden City is seeking an Estate Technician to maintain and prepare properties for re-letting. The role involves repairs, cleaning, and grounds maintenance, requiring a valid UK driving license. The salary ranges from £26,733 to £28,140 per year with various employee benefits and a supportive working environment.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Employee Networks for inclusion

Qualifications

• Must be willing to work towards relevant qualifications.
• Experience in grounds maintenance and general cleaning is essential.
• Driving is required for this position.

Responsibilities

• Undertake basic repairs and grounds maintenance.
• Maintain tools and equipment in good condition.
• Complete work records and respond to service delivery issues.

Skills

BICS Certificate or willing to work towards

Pesticide Application Certificate PA1 – PA6 or willing

Literacy and numeracy equivalent to grade C GCSE

Experience in grounds maintenance and cleaning

Experience with hand tools and light machinery

Full valid UK manual driving license

Job description

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Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 11/12/2025

Requisition: 226710

£26,733 - £28,140 per year

40 hours per week

We have an opportunity for an Estate Technician to join our Welwyn Garden City Team. This role sits within the Void Team, however will be predominantly lone working. Estate Technicians provide a cleaning and clearing service along with a grounds maintenance service to our empty properties, getting them ready to be re-let.

The role of Estate Technician will include:

• Undertaking basic repairs, grounds maintenance, caretaking and general cleaning
• Providing accurate and timely information on progress and advice and ensuring accurate daily work records completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations and escalating complaints as appropriate
• Ensuring tools and equipment are maintained in good condition and continue to be suitable for required tasks and ensure stock levels are maintained
• Using equipment and materials in a safe manner as instructed and in accordance with risk assessment and method statements and the manufacturer’s guidance
• Carrying out all hazardous tasks, such as spraying in accordance with supplier guidelines and in a safe manner, ensuring relevant records are maintained to comply with health and safety and legal requirements

Skills and experiences

• British institute certificate in cleaning services (BICS), NVQ 2 in Horticulture or similar or willing to work towards
• Pesticide Application Certificate PA1 – PA6 or willing to work towards
• Literacy and numeracy equivalent to grade C GCSE English and Maths
• Working knowledge and experience of undertaking grounds maintenance, caretaking, general cleaning and basic repairs duties
• Some experience of working in a domestic/cleaning environment and practical experience in operating hand tools and light machinery
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK manual driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £ 26,733 per annum (rising to £ 28,140 per annum after 12 months, subject to satisfactory performance)

If you're unsure

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

Closing date note

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.