Estate Operations Manager

Adria Solutions; Horsham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A distinguished private household in West Sussex is seeking an experienced Estate Operations Manager to oversee the seamless running of the estate. The successful candidate will ensure the highest service standards, manage a multi-disciplinary team, and maintain operational efficiency. Ideal applicants will have over 5 years of management experience in a similar environment, strong leadership skills, and a full, clean driver's licence. Offers a competitive salary and exceptional working conditions.

Qualifications

• Minimum of 5 years management experience in a private estate, luxury residence, or five-star hospitality environment.
• Proven experience managing budgets, procurement, and maintenance operations.
• Full, clean driver's licence required.

Responsibilities

• Oversee and coordinate all household and estate staff.
• Manage household budgets, expenditure, and reporting.
• Lead, motivate, and support a professional household team.
• Ensure full compliance with health, safety, hygiene, and food safety regulations.

Skills

Management experience in a private estate

Leadership skills

Communication skills

Organisational skills

Budget management

Microsoft Office proficiency

Discretion and professionalism

Tools

Property management systems

Smart home systems (Crestron, Lutron, KNX)

Job description

Estate Operations Manager

Our confidential client is seeking an experienced and highly organised Estate Operations Manager to oversee the seamless running of a distinguished private household and estate in West Sussex. This senior position requires an accomplished professional who can manage day-to-day operations, lead a multi-disciplinary team, and ensure the highest standards of service, presentation, and discretion across all aspects of the property. The successful candidate will work closely with the principals to deliver a smooth, efficient, and harmonious household environment.

Key Responsibilities

Estate & Household Management

• Oversee and coordinate all household and estate staff, including housekeepers, chefs, maintenance, and gardening teams.
• Plan, schedule, and supervise maintenance, repairs, and improvement projects for the residence and grounds.
• Manage relationships with contractors, suppliers, and external service providers.
• Oversee household purchasing, stock control, and inventory management.
• Maintain exceptional standards of cleanliness, presentation, and comfort throughout the property.
• Coordinate household schedules, events, and family or guest functions.
• Provide personal assistance to the principals as required, including travel and logistics.
• Maintain and update the House Manual and operating procedures.

Financial & Administrative Oversight

• Manage household budgets, expenditure, and reporting.
• Support accounting and payroll processes, including invoice management and timesheets.
• Ensure accurate record-keeping and compliance documentation.

Staff Leadership & HR Coordination

• Lead, motivate, and support a professional household team.
• Oversee recruitment, onboarding, and compliance (DBS, right-to-work, contracts).
• Liaise with HR consultants on health and safety, policies, and employee welfare.
• Coordinate staff training, performance reviews, and development.
• Manage staff rotas, holidays, and uniform standards.

Health, Safety & Compliance

• Ensure full compliance with health, safety, hygiene, and food safety regulations.
• Conduct and maintain risk assessments and emergency procedures.
• Ensure contractors meet safety and documentation standards.
• Promote a safe and hygienic working environment.

Occasional & Additional Duties

• Assist with and oversee special events and functions as required.
• Attend regular staff meetings and training.
• Undertake any additional tasks reasonably requested by the client.

Skills & Experience

• Minimum of 5 years management experience in a private estate, luxury residence, or five-star hospitality environment.
• Strong leadership, communication, and organisational skills.
• Proven experience managing budgets, procurement, and maintenance operations.
• Excellent knowledge of property management systems and service standards.
• Proficient in Microsoft Office; familiarity with smart home systems (Crestron, Lutron, KNX) desirable.
• Demonstrated discretion, professionalism, and integrity.
• Full, clean driver's licence required.

Interested? Please Click Apply Now! Estate Operations Manager - West Sussex