Estate Operations Manager

Adria Solutions Ltd; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A prestigious estate management firm is seeking an experienced Estate Operations Manager to ensure smooth operations of a distinguished private household in West Sussex. The role includes managing staff, budgets, and compliance, along with providing personal assistance to principals. Candidates should have a minimum of 5 years in estate or luxury service environments and a proven track record in leadership and property management.

Qualifications

• Minimum of 5 years management experience in a private estate, luxury residence, or five-star hospitality environment.
• Proven experience managing budgets, procurement, and maintenance operations.
• Full, clean driver’s licence required.

Responsibilities

• Oversee and coordinate all household and estate staff.
• Manage household budgets, expenditure, and reporting.
• Lead, motivate, and support a professional household team.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Organisational skills

Budget management

Property management

Discretion and integrity

Tools

Microsoft Office

Smart home systems

Job description

Estate Operations Manager

Our confidential client is seeking an experienced and highly organised Estate Operations Manager to oversee the seamless running of a distinguished private household and estate in West Sussex. This senior position requires an accomplished professional who can manage day-to-day operations, lead a multi‑disciplinary team, and ensure the highest standards of service, presentation, and discretion across all aspects of the property. The successful candidate will work closely with the principals to deliver a smooth, efficient, and harmonious household environment.

Key Responsibilities

• Oversee and coordinate all household and estate staff, including housekeepers, chefs, maintenance, and gardening teams.
• Plan, schedule, and supervise maintenance, repairs, and improvement projects for the residence and grounds.
• Manage relationships with contractors, suppliers, and external service providers.
• Oversee household purchasing, stock control, and inventory management.
• Maintain exceptional standards of cleanliness, presentation, and comfort throughout the property.
• Coordinate household schedules, events, and family or guest functions.
• Provide personal assistance to the principals as required, including travel and logistics.
• Maintain and update the House Manual and operating procedures.

Financial & Administrative Oversight

• Manage household budgets, expenditure, and reporting.
• Support accounting and payroll processes, including invoice management and timesheets.
• Ensure accurate record‑keeping and compliance documentation.

Staff Leadership & HR Coordination

• Lead, motivate, and support a professional household team.
• Oversee recruitment, onboarding, and compliance (DBS, right‑to‑work, contracts).
• Liaise with HR consultants on health and safety, policies, and employee welfare.
• Coordinate staff training, performance reviews, and development.
• Manage staff rotas, holidays, and uniform standards.

Health, Safety & Compliance

• Ensure full compliance with health, safety, hygiene, and food safety regulations.
• Conduct and maintain risk assessments and emergency procedures.
• Ensure contractors meet safety and documentation standards.
• Promote a safe and hygienic working environment.

Occasional & Additional Duties

• Assist with and oversee special events and functions as required.
• Attend regular staff meetings and training.
• Undertake any additional tasks reasonably requested by the client.

Skills & Experience

• Minimum of 5 years management experience in a private estate, luxury residence, or five‑star hospitality environment.
• Strong leadership, communication, and organisational skills.
• Proven experience managing budgets, procurement, and maintenance operations.
• Excellent knowledge of property management systems and service standards.
• Proficient in Microsoft Office; familiarity with smart home systems (Crestron, Lutron, KNX) desirable.
• Demonstrated discretion, professionalism, and integrity.
• Full, clean driver’s licence required.