Estate Assistant

The Guinness Partnership; Stevenage; On-site; GBP 25,000 - 30,000; Full time

Job summary

A social housing organization is seeking an Estate Assistant in Stevenage. This full-time role involves delivering high-quality grounds maintenance and customer service. Applicants should have proven grounds maintenance experience and a strong commitment to customer satisfaction. A full UK driving licence is required. Join a motivated team dedicated to exceptional service.

Qualifications

• Proven professional experience of delivering grounds maintenance across a variety of sites.
• Experience and knowledge of lawn, shrub, and plant care.
• Ability to carry out physical tasks within Health and Safety guidelines.

Responsibilities

• Deliver a professional grounds maintenance and cleaning service.
• Interact with customers to ensure satisfaction.
• Work effectively within a team.

Skills

Grounds maintenance experience

Customer satisfaction

Teamwork

Health and Safety knowledge

Education

NVQ 2 or 3 in Horticulture

PA1, PA4b and PA6 NPTC Certificates

Job description

About the role

Do you enjoy helping people? Are you prepared to go the extra mile to ensure our customers get a great service? If so, you could be the next Estate Assistant we are looking for! This is a full time, 35 hours per week, permanent, mobile role, starting and ending the day at our hub in Welwyn Garden City. You must have a full UK driving licence for this role.

The overall purpose of the role is to provide a high-quality Estate Service, interacting with customers to deliver a professional grounds maintenance and cleaning service.

What we’re looking for

We know that how we do things is just as important as what we do, so you’ll not only be highly self‑motivated with the rigour to pursue goals, but you’ll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done.

You’ll be able to demonstrate

Essential:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub, and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health and Safety guidelines.
• Able to work effectively within a team.
• Ability to use all equipment safely and effectively.
• Ability to work effectively without high levels of supervision.
• Knowledge of Health and Safety legislation, including COSHH and PPE.
• Demonstrates the Guinness Behaviours.

Desirable:

• An understanding of how to use mobile working devices, e.g. tablets.
• Knowledge and experience of the safe and regulatory use of horticultural fungicides and pesticides.

Qualifications

Desirable:

• NVQ 2 or 3 in Horticulture of RHS/City and Guilds/HND equivalent.
• PA1, PA4b and PA6 NPTC Certificates.

If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.