Estate And Environmental Service Team Manager

Adecco; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an Estates and Environmental Team Leader based in Croydon. The role involves leading teams to provide high-quality estates maintenance services, ensuring compliance with legal standards and customer satisfaction. Applicants should have knowledge of health and safety legislation, experience in a customer-focused role, and possess a full UK Drivers License. The position offers a competitive hourly rate and a possibility of contract extension.

Qualifications

• Knowledge and experience in providing high-quality customer service.
• Experience leading a team and overseeing their training.
• Full UK Drivers License required.

Responsibilities

• Lead and motivate teams to deliver excellent customer service.
• Ensure compliance with health and safety and legislative standards.
• Conduct inspections and report on service quality.

Skills

Knowledge of Health and Safety legislation

Strong verbal and written communication

Experience in a customer-focused environment

Team leadership and motivation

Financial and budget management

Job description

Job Title: Estates and Environmental Team Leader

Location: Croydon (Full time office based)

Hourly rate £36.27 per hour Umbrella

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

ASAP Start

Full UK Drivers License Required

Role Purpose:

As a member of Estates and Environmental Team, you will be responsible for providing a high quality, responsive and customer focused estates and environmental maintenance service. Ensure the provision of a consistent and high-quality services to customers, by leading and motivating managers and their teams and embedding a culture of excellent customer service and continuous improvement that delivers great community outcomes at real value.

Duties & Responsibilities:

• The service being delivered to the quality, Council, professional and legislative standards required.
• Integrated service development and delivery which is informed by customer, partner and stakeholder views, latest thinking, good practice and legislative requirements.
• Excellence in customer service outcomes.
• Effective contract management and ensuring VFM value for money is obtained across all areas of responsibility.
• Ensuring compliance with relevant legislation, data governance, regulatory standards, internal processes and protocols, and in particular health & safety provisions.
• Undertaking robust inspections, which are quality assured with the outcomes reported.
• Lead, motivate and develop staff to create and maintain a highly competent and participative workforce.
• Effective leadership, team and employee engagement at all levels, consistently and sustainably.

Knowledge and experience:

• Knowledge of Health and Safety legislation relevant to the provision of caretaking, estates and environmental cleanliness and wellbeing of resident, in order to deliver and improve upon Key Performance indicators.
• Knowledge and experience in providing safe, comfortable homes and estates.
• Knowledge of common, minor and communal repairs.
• Knowledge and experience of Fire Risk Assessments.
• Strong verbal and written communications, including presentations and responding to complaints.
• Experience of working in a customer focused environment with a proven ability to deliver high performance, ensuring quality and focus on delivering excellent service.
• Experience of leading a team of caretakers, overseeing training, managing performance.
• Management experience in the provision of housing services within a multi-cultural urban community.
• Financial and budget management and monitoring.
• Full UK Drivers License.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser