Estate Agent - Lettings Negotiator

Tate; City Of London; On-site; GBP 24,000 - 65,000; Full time

Job summary

An independent property agency in Shoreditch is seeking a Lettings Negotiator with 3 years of experience. The successful applicant will provide exceptional customer service, negotiate contracts, and offer advice and information to landlords and tenants. A strong track record in generating new business is essential. The role offers a competitive salary with uncapped commission and various incentives. This is an exciting opportunity to join a people-focused team in a dynamic environment.

Benefits

Basic salary of £24,000

OTE of £55,000 - £65,000

Uncapped commission

Discretionary Christmas Bonus

Performance and training management plan

Qualifications

• 3 years previous experience in Estate Agency.
• Strong track record of generating new business.
• Understanding of current legislation and compliance.

Responsibilities

• Deliver exceptional customer service.
• Liaise between landlords and tenants.
• Conduct viewings and book appointments.
• Negotiate lettings contracts and register applicants.

Skills

Customer service skills

Understanding of lettings process

Negotiation skills

Organisational skills

Communication skills

Job description

Lettings Negotiator

We are currently recruiting for a Lettings Negotiator position, for our Estate Agency client based in Shoreditch. The successful candidate must have 3 years experience, with a good track record of generating new business within Estate Agency. Candidates must be a UK Resident. No driving licence needed for this role!

Our client is an independently owned property company, based in the vibrant heart of Shoreditch, who brings over 50 years of combined experience to the industry, offering a truly tailored and personable service. Specialising in some of London's most unique and inspiring homes, they pride themselves on being people-focused rather than purely sales-driven, ensuring every step of the buying, selling, letting, and renting process is seamless and reassuring for all parties involved. With a deep understanding of the London property market and a proven track record, this business stands apart from the traditional high street model. Their approach is built on trust, honesty, and genuine relationships; valuing quality over quantity when it comes to properties and clients.

Responsibilities

• Always delivering exceptional customer service
• Liaising between landlords and tenants
• Providing up-to-date advice and information
• Conducting viewings
• Booking appointments
• Negotiating lettings contracts
• Registering applicants
• Generating new business
• Building the market share
• Be up to date with current compliance and legislation
• Please note that if you do not have the relevant experience required for the role, your application will not be considered.

Qualifications & Requirements

• 3 years previous experience
• Good track record of generating new business within Estate Agency
• Understanding of the lettings process
• Be up to date with current legislation
• A high level of customer service skills
• The desire to work well in a team, and independently
• Excellent organisational and prioritisation skills
• High accuracy and attention to detail
• Drive, hunger and ambition for success
• Well‑spoken with a good telephone manner and excellent communication skills
• Well‑presented and professional
• Target driven with a 'can do' attitude

Benefits & Compensation

• Basic £24,000
• OTE £55,000 - £65,000
• Monday to Friday 9.30am - 6pm
• No driving licence needed for this role
• Uncapped commission
• Discretionary Christmas Bonus
• Additional 5% on any new, fresh seller/landlord client
• Performance and training management plan
• Team recruitment referral incentives