ERP Training Lead

BAM UK & Ireland; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

8% matched pension contributions

Life assurance

26 days holiday

Personal and professional development

Family friendly policies

Job summary

BAM UK & Ireland is seeking an experienced ERP Training Lead to design, implement, and lead the training strategy for a major ERP transformation programme. The role supports about 2,000 users adopting SAP S/4HANA and related business process changes.

Reporting to the UK Learning Manager with matrix reporting into the ERP Transformation Programme, the incumbent will collaborate with Change, SMEs, and Programme stakeholders to deliver a comprehensive, role-based training approach that drives

Qualifications

• Professional certification in Digital Education/Learning or Instructional Design.
• Experience in training delivery within transformation programmes.
• Proven experience in ERP (preferably SAP S/4HANA) training delivery.
• Strong instructional design and curriculum development skills.
• Experience conducting Training Needs Analysis (TNA).
• Strong stakeholder engagement and facilitation skills.
• Knowledge of learning methodologies and adult learning principles.
• Experience with eLearning tools (Articulate Storyline, Rise, Camtasia & Vyond) and LMS (Success Factors).
• Understanding of ERP processes and training requirements.
• Strong planning, coordination, and delivery skills.
• Data-driven approach to measuring training effectiveness.

Responsibilities

• Define and implement the ERP training strategy aligned with programme objectives.
• Establish training governance, standards, and success measures.
• Develop and maintain the training roadmap aligned to SAP Activate phases.
• Ensure alignment between UK&I Learning, change management, and communications strategies.
• Own and oversee ERP Training Needs Analysis across all segments and roles.
• Map users to role-based curricula and learning pathways.
• Oversee development of training materials: eLearning, ILT, virtual training assets, toolkits, guides, videos.
• Collaborate with Change, SMEs, and stakeholders to validate training requirements.
• Design role-based training curriculum aligned to business processes and system roles.
• Lead Train-the-Trainer and end-user training delivery with Learning Academy.

Skills

Instructional Design

ERP Training

Stakeholder Engagement

Curriculum Development

Training Needs Analysis (TNA)

Data-driven Training Metrics

Project/Programme Delivery

Education

Digital Education/Instructional Design Certification

Tools

Articulate Storyline

Rise

Camtasia

Vyond

SuccessFactors LMS

Job description

BAM UK & Ireland is recruiting an experienced ERP Training Lead to design, implement, and lead the training strategy for a major ERP transformation programme. This role can be based at any UK office location, with travel required and is a fixed term contract until June 2028.

This role will ensure that approximately 2,000 impacted users are equipped with the knowledge, skills, and confidence required to adopt SAP S/4HANA and associated business process changes.

The Training Lead will report to the UK Learning Manager and have matrix reporting into the ERP Transformation Programme. They will work closely with Change, Communications, SMEs, and Programme stakeholders to deliver a comprehensive, role-based training approach that supports successful adoption and long-term business outcomes.

Making Possible

• Define and implement the overall ERP training strategy aligned with programme objectives
• Establish training governance, standards, and success measures
• Develop and maintain the training roadmap aligned to SAP Activate phases
• Ensure alignment between UK&I Learning, change management, and communications strategies

Training Needs Analysis

• Own and oversee the completion of the ERP Training Needs Analysis (TNA) across all business segments, functions, and roles, ensuring accuracy, completeness, and alignment to programme milestones.
• Collaborate with Change Leads, BPMs, BPOs, SMEs, and business stakeholders to validate training requirements.
• Map all impacted users to the appropriate role-based curriculum, learning pathways, and training modules.
• Identify role-based requirements, learning paths, and deployment-specific training needs.
• Maintain traceability between business impacts, user groups, curriculum requirements, and training completion

Standard Operating Procedures (SOPs) ownership within Curriculum Design & Content Development

• Work with Business Process Owners and SMEs to ensure SOPs are developed, aligned, and integrated into the overall learning approach.
• Assess the impact of SOP development timelines on training activities and adapt training plans, resources, and delivery approaches accordingly.
• Ensure all training materials and learning assets reflect approved SOPs and business processes.

Strengthening Training Delivery & Readiness

• Ensure end-user training delivery is executed successfully and completed for all business-critical activities in advance of each go-live milestone.
• Partner with Learning Coordination team to monitor training completion, readiness, and risk areas, escalating issues where delivery could impact deployment readiness.
• Ensure training metrics support programme go/no-go decision making.
• Design role-based training curriculum aligned to business processes and system roles.
• Partner with Leaning Academy team, SMEs, and Change teams to develop training content.
• Oversee development of all training materials, including:
  • eLearning modules
  • Instructor-led training (ILT) materials
  • Virtual training assets
  • Toolkits, quick reference guides, and videos
• Ensure content quality, alignment with Learning Academy standards, consistency, and approval from BPOs and SMEs.
• Work with Learning Academy team to align training materials with BAU requirements for ongoing use and potential future updates.

Training Delivery & Readiness

• Collaborating with the Learning Academy on the design and implementation of the Train-the-Trainer and end-user training delivery.
• Define and track training completion against programme milestones.
• Develop and implement user readiness assessments.
• Ensuring training supports go/no-go criteria for each deployment phase.

Stakeholder Engagement & Adoption Support

• Collaborate with Change, Communications, SMEs, and Programme teams.
• Support the development of super-user and champion networks.
• Provide input into adoption planning and reinforcement activities.
• Gather training feedback and measure effectiveness.
• Continuously improve training approach and materials.
• Organise refresher sessions and drop-in clinics during hyper-care.
• Collaborating with the Learning Academy on transition to BAU training model.

Your team

To be based from London office hybrid basis

What’s in it for you?

In addition to an attractive salary we offer a significant benefits package which could include;

• A wide range of family friendly policies
• 8% matched pension contributions
• Life assurance
• 26 days holiday
• Personal and professional development

What do you bring to the role?

Required Qualifications & Experience

• Professional certification in Digital Education/Learning or Instructional Design
• Experience in training delivery within transformation programmes
• Proven experience in ERP (preferably SAP S/4HANA) training delivery
• Strong instructional design and curriculum development skills
• Experience conducting Training Needs Analysis (TNA)
• Strong stakeholder engagement and facilitation skills
• Knowledge of learning methodologies and adult learning principles
• Experience with eLearning tools (Articulate Storyline, Rise, Camtasia& Vyond) and Learning Management Systems (LMS) (Success Factors)
• Understanding of ERP processes and training requirements
• Strong planning, coordination, and delivery skills
• Data-driven approach to measuring training effectiveness

Core Competencies

• Strategic Thinking
• Communication and Facilitation

Optional Qualifications

• Experience in construction, engineering, or infrastructure sectors

About BAM

Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible"