ERP Product Manager (D365 F&O)

Halma plc; Havant; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hours

WFH options

Enhanced pension

Health & wellbeing benefits

Job summary

Apollo Fire Detectors is seeking an ERP Product Manager to own the D365 F&O platform as a strategic business product. You will govern backlog, priorities and releases, and collaborate with Finance, Manufacturing, IT and partners to drive continuous improvement.

Based in Havant, UK with flexible Friday options and hybrid working for the right candidate. Responsibilities include defining and maintaining the ERP roadmap, enforcing standards and platform controls, and ensuring the ERP environment

Qualifications

• Strong experience with Dynamics 365 Finance & Operations in a live, business-critical environment.
• Proven experience in ERP service ownership, application/product ownership, ERP management, or a similar senior techno-functional platform role.
• Strong understanding of ERP governance, prioritisation, lifecycle management and controlled change.
• Strong stakeholder engagement skills and the ability to translate business demand into prioritised platform work.

Responsibilities

• Own the D365 F&O platform as a business product, ensuring clear accountability for roadmap, priorities, service performance and continuous improvement.
• Manage ERP governance cadence, including service reviews, change reviews and prioritisation forums.
• Own the ERP release calendar and lifecycle approach, including readiness gates and environment discipline.
• Manage operational relationships with D365 managed service, support and delivery partners.
• Identify opportunities to improve the ERP platform and align improvements to the wider roadmap.
• Define and maintain the ERP roadmap, balancing stability, technical debt and business-led change.
• Define ERP standards covering platform usage, integrations and governance.
• Maintain ERP platform documentation and strengthen internal ownership.
• Build relationships across Finance, Supply Chain, Manufacturing, Warehouse, Quality, Engineering and IT.

Skills

D365 F&O

ERP ownership

Governance

Stakeholder engagement

Product management

Manufacturing/supply chain knowledge

Platform governance

MB- certifications

Job description

Our purpose is simple; to keep people safe from fire every second of every day.

We specialise in the design and manufacture of high-quality fire detection solutions that protect people from fire in over 100 countries around the world.

At Apollo, we are always on the lookout for passionate people who want to make a difference. We seek talented and motivated individuals who want a rewarding and challenging career within an internationally renowned fire detection company.

Help grow a safer, cleaner, healthier future for everyone, every day.

The ERP Product Manager role exists to establish clear ownership of Apollo’s D365 F&O environment and turn it into a strategically managed business platform rather than a reactive support service. The role is accountable for ensuring the ERP environment remains stable, governed, prioritised and aligned to business objectives, while working closely with stakeholders across Apollo to identify opportunities for innovation, process improvement and operational efficiency. Over time, this role will be pivotal in shaping a scalable, well-controlled ERP platform that not only supports Apollo today, but also creates the foundation for future Apollo group companies to join the solution in a structured and sustainable way. In doing so, the role is intended to increase the value the business gets from D365, reduce inefficiency, strengthen internal ownership, and help Apollo operate more effectively as it grows.

Key Responsibilities

1. ERP Product Ownership

• Own the D365 F&O platform as a business product, ensuring clear accountability for roadmap, priorities, service performance and continuous improvement.
• Act as the primary internal owner of the ERP environment, ensuring the platform supports business operations effectively and evolves in a controlled, value-led way.

2. Governance, Demand and Prioritisation

• Own and operate the ERP governance cadence, including service reviews, change reviews, prioritisation forums and decision-making structures.
• Maintain a clear single front door for ERP business demand, ensuring requirements, issues, enhancements and optimisation ideas are triaged consistently and prioritised against business value, risk and capacity.
• Ensure ERP demand is translated into a managed, visible backlog with agreed priorities, ownership and delivery expectations.

3. Lifecycle, Releases and Environment Control

• Own the ERP release calendar and lifecycle approach, including readiness gates, go/no-go decisions, environment discipline and release governance.
• Ensure product updates, configuration changes, improvements and platform changes are planned, communicated and delivered in a controlled way.
• Work with business SMEs, internal IT and external partners to ensure release readiness, testing discipline and deployment confidence.

4. Partner and Supplier Management

• Own the operational relationship with D365 managed service, support and delivery partners.
• Manage partner performance, escalation, service reporting and commercial discipline to ensure delivery aligns with business objectives and agreed standards.
• Maintain clear boundaries between BAU support, project delivery, optimisation work and hypercare to avoid unmanaged ownership gaps.

5. Continuous Improvement and Optimisation

• Proactively identify opportunities to improve the ERP platform, simplify processes, reduce friction and increase business value.
• Work with business stakeholders to shape and prioritise optimisations, ensuring improvements are aligned to the wider business roadmap and platform standards.
• Own the ERP improvement backlog and ensure incremental change is driven purposefully rather than reactively.

6. Product Roadmap and Business Alignment

• Define and maintain the ERP roadmap, balancing operational stability, technical debt, mandatory updates, risk reduction and business-led change.
• Ensure the business understands what is planned, why it is prioritised and what value it is expected to deliver.
• Act as the bridge between business process needs and ERP platform direction.

7. Standards, Controls and Platform Guardrails

• Define and maintain ERP standards covering platform usage, integrations, controls, change discipline, documentation and configuration governance.
• Ensure appropriate controls and guardrails exist around access, change, environment use and platform decision-making.
• Protect the integrity of the ERP environment by ensuring changes are consistent with agreed standards and architecture principles.

8. Documentation and Platform Knowledge

• Ensure ERP platform documentation remains current, structured and useful, including configurations, procedures, key decisions, environment information and operating guidance.
• Strengthen internal ownership and knowledge retention so the environment is less dependent on third parties over time.

9. Stakeholder Management

• Build effective working relationships across Finance, Supply Chain, Manufacturing, Warehouse, Quality, Engineering and IT stakeholders.
• Translate technical or platform constraints into sensible business decisions and communicate clearly with both technical and non-technical audiences.
• Act as the accountable point of contact for ERP platform decisions, priorities and issues.

In Scope

• ERP governance, prioritisation, roadmap, lifecycle and release management.
• Managed partner and support partner accountability.
• Continuous improvement, optimisation intake and business-driven enhancement prioritisation.

Out of Scope

• Hands-on development build work as a primary responsibility.
• CRM/CE product ownership and business ownership.

Skills & Experience

• Strong experience with Dynamics 365 Finance & Operations in a live, business-critical environment.
• Proven experience in ERP service ownership, application/product ownership, ERP management, or a similar senior techno-functional platform role.
• Strong understanding of ERP governance, prioritisation, lifecycle management and controlled change.
• Strong stakeholder engagement skills and the ability to translate business demand into prioritised platform work.
• Ability to bring structure, accountability and commercial focus to a business-critical ERP landscape.
• Manufacturing, supply chain or warehouse process knowledge.
• Experience in a product-led or platform-owner style role.
• Familiarity with integrations, platform controls, testing governance and release planning.
• Microsoft D365 certifications such as MB-310, MB-500 or MB-700.

What Success Looks Like

• There is one clear accountable owner for D365 F&O.
• ERP business demand is triaged and prioritised consistently.
• The platform has a visible roadmap and release cadence.
• Third-party partners are managed tightly against expectations.
• ERP changes are more controlled, better communicated and more clearly linked to business value.
• The D365 environment is no longer seen as “just a support system”, but as a managed business product.

Additional Information

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities or qualifications required.

Apollo Fire Detectors offer a comprehensive compensation package and a wide range of health and wellness benefits.
*As we are a global company, packages can differ depending on the area/role

Work-life Balance

Flexi start and finish times, 1pm finish on a Friday available. Optional 9-day fortnight, 50/50 WFH *suitable for most UK indirect roles

Paternal Leave

14 weeks of paid parental leave (new parents) and phased return to work for those parents who take extended leave *available to all staff

Enhanced Pension

Pension scheme with an employer contribution of 10.5% (subject to conditions) *available to all UK staff

EV Scheme

Salary sacrifice car lease plan (Electric/Hybrid) and free electric car charging *available to all UK staff

Health and Wellbeing

Health cash plan, 24/7 support Healthline, in‑house Occupational Health, comprehensive menopause package *available to all UK staff

Plus many more…

Why work for Apollo?

With locations in Havant, and Alton on the UKSouth Coast, we operate through regionaloffices in the UK and Germany that support ournetwork of partners and distributors onall five continents.

A Candidate Overview

Find out more about joining our team and what we look for in a candidate

Success Story

At Apollo, we offer personal development plans tailored to everyone. Listen to Emma explain how she found her journey from apprentice to HR Advisor

Warren, Senior Technical Support Engineer, 30+ years at Apollo

I have developed my expertise within Apollo and am able to engage with customers directly and share my knowledge as a technical engineer. Alongside that, the wonderful people that I get to work with everyday is the reason I’ve stuck with Apollo.

I love the 9-day fortnight because it gives me extra time to manage childcare and balance life while my husband is away in the Navy. It's been a game-changer for work-life balance and family time!

Kae, Requirements Engineer

It’s fantastic that Apollo offers the option to buy more leave—it’s a great sign that they value employee satisfaction and work-life balance and for me personally, this means more road trips in Benny the VW Campervan for next year.

Mandy, Business Technology Partner

Having access to a specialist menopause clinic was a real benefit of working for Apollo. Receiving a voucher and arranging the appointment was simple, and within a couple of weeks, I had an appointment with a menopause specialist.