ERP Integration Lead

Merlin Entertainments Group; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading entertainment company is seeking an ERP Integration Lead to drive the integration of their global ERP transformation. In this hybrid role, you will design and manage integration solutions, oversee communication with vendors, and ensure data integrity. Ideal candidates will possess substantial experience in ERP integration and strong analytical skills. Benefits include an employee discount on attractions, a magic pass for family, and various retail discounts.

Benefits

40% off LEGO online

25% discount in retail shops

Merlin Magic Pass for free tickets

Discounted hotel rates

Employee pricing up to 55% off cinema tickets

Qualifications

• Proven experience leading ERP integration projects.
• Strong understanding of integration patterns, middleware platforms, and API management.
• Hands-on experience with integration tools and technologies.

Responsibilities

• Collaborate with analysts to translate functional requirements into integration designs.
• Lead the design, build, and deployment of integration solutions.
• Oversee documentation for integrations ensuring visibility and traceability.

Skills

ERP integration expertise

Integration patterns

Middleware platforms knowledge

API management

SQL proficiency

Analytical skills

Stakeholder engagement

Leadership and problem-solving

Education

Degree in Computer Science or related field

Tools

Oracle

SAP

Azure

Job description

What you’ll bring to the team

Join us as an ERP Integration Lead and play a vital role in shaping the backbone of our global ERP transformation. In this pivotal position, you’ll take ownership of designing, building, and managing integration solutions across multiple systems – ensuring that our data and technology seamlessly connect to deliver smooth, reliable business operations. You’ll act as the key point of contact for both internal teams and third‑party vendors, leading integration design, governance, and continuous improvement initiatives. This is an exciting opportunity to be part of a dynamic, global programme that supports Merlin’s continued growth and innovation.

This is a hybrid position based at our Head Office in Southwark.

Key Responsibilities

• Collaborate with business analysts and stakeholders to translate functional requirements into robust integration designs and technical specifications.
• Lead the design, build, and deployment of integration solutions across in‑house and third‑party platforms.
• Serve as the main point of contact for integration activities, queries, and escalations, ensuring clear communication across teams.
• Oversee documentation for all integrations, ensuring full visibility and traceability of design, build, and testing activities.
• Partner with the Data Manager to maintain data integrity, monitor data quality, and address integration‑related issues.
• Manage integration testing across unit, system, and user acceptance phases to ensure business and technical alignment.
• Maintain governance and compliance through documentation, data flow diagrams, and change control processes.
• Develop and implement strategies for orchestration and data movement services, ensuring they align with business goals and IT standards.
• Lead automation and optimisation of workflows to enhance the efficiency and reliability of integrations.
• Foster collaboration across IT, data engineering, application, and security teams to ensure integration success.
• Continuously assess and improve integration processes, technologies, and performance.

Qualifications & Experience

• Proven experience leading ERP integration projects, ideally within large‑scale transformation programmes.
• Strong understanding of integration patterns, middleware platforms (such as Oracle, SAP, or Azure), and API management.
• Hands‑on experience with integration tools and technologies (REST/SOAP APIs, ETL, middleware, etc.).
• Deep knowledge of data governance, master data management, and data validation practices.
• Proficiency in SQL and strong analytical skills for troubleshooting and optimisation.
• Demonstrated ability to manage both third‑party vendors and internal delivery teams effectively.
• Excellent documentation, communication, and stakeholder engagement skills, with the ability to convey technical concepts clearly.
• Strong leadership, organisational, and problem‑solving capabilities with a proactive approach to improvement.
• A degree in Computer Science, Information Systems, or a related field; certifications such as ITIL, PMP, or TOGAF are advantageous.

Benefits

• 40% off LEGO online
• 25% discount in our retail shops and restaurants
• Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

Competitive