ERP Functional IT Support Lead

Triumph Consultants Ltd; Ellesmere Port; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local consultancy firm is seeking an experienced ERP Functional IT Support Lead to manage system changes and lead improvements on the Unit4 application. The ideal candidate will have strong experience with ERP systems, particularly Unit4, and proven skills in analyzing business processes. This is a temporary role with a pay rate of £21.65 per hour, located in Ellesmere Port.

Qualifications

• Strong experience with ERP systems, especially Unit4.
• Previous supervisory experience of small/medium teams is desirable.
• Experience working with 3rd party suppliers.

Responsibilities

• Lead improvements to Unit4 and FP&A systems.
• Oversee upgrades and user requirement gathering.
• Define project scope and deliver developments.
• Lead testing, documentation, and deployment of changes.
• Support upgrades and maintain operational integrity.

Skills

Experience with Unit4 or similar ERP system

Knowledge of HR/Payroll/Finance modules

Analytical skills for complex business processes

Experience in documenting business processes

ITIL framework experience

Education

Unit4 ERP certification or equivalent

Job description

Overview

JOB TITLE: ERP Functional IT Support Lead

REF: Chester

Pay rate: £21.65 per hour PAYE

Contract Type: Temporary, Anticipated 2 to 3 months

Address: Ellesmere Port, Cheshire CH65 0BE

The role

On behalf of a local council, we are seeking an ERP Functional IT Support Lead to lead on system change and development work as well as acting as an escalation point for system defects and service requests with the 3rd party support contract. This role has a focus on developing and improving the Unit4 application and the post holder will lead on system change and development work as well as acting as an escalation point for system defects and service requests with the 3rd party support contract.

Key Responsibilities

• System Development: Lead improvements to Unit4 and FP&A systems, prioritising requests and promoting best-practice use.
• System Roadmap: Oversee upgrades, design, patching, and UAT. Gather user requirements and produce clear specifications.
• Project Leadership: Define project scope, apply structured methodologies, and deliver developments that drive efficiency and automation. Coordinate delivery and training.
• Implementation & Testing: Lead testing, documentation, and deployment of Unit4 changes, ensuring updates are fit for purpose and fully supported.
• System Maintenance: Support upgrades, patching, year-end processes, and UAT to maintain stable and reliable systems.
• Technical & Functional Support: Manage reports, interfaces, hierarchies, roles, and security settings to ensure operational integrity.

Qualifications

• Strong and proven experience working with a Unit4 system or other ERP system or similar role
• Knowledge of Unit4 HR/Payroll/Finance modules or equivalent ERP system modules
• Proven experience of analysing and documenting complex business processes
• Unit4 ERP certification or equivalent qualification or experience in an ERP system
• Detailed understanding of finance/HRP processes and procedures
• Previous supervisory experience of small/medium teams is desirable
• Experience working with 3rd party suppliers on delivery and change management
• Experience of working within an ITIL framework is desirable

How to Apply

• Quote the Job Title and Reference Number in your application.
• Submit your CV in Word format.
• Applications are reviewed on a rolling basis-early submission is recommended.

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If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us