ERP Finance Systems Specialist

HKA Global; City of Westminster; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading consultancy in the United Kingdom is seeking a Systems Specialist to provide support for the Deltek Vantagepoint system. The role involves technical and functional support for accounting and CRM modules while maintaining a high level of customer service. Candidates will interact with staff at all levels, assist in system maintenance, and play a key role in documentation and training. The position offers opportunities for professional development and contributions to a global team.

Benefits

Supportive and inclusive culture

Opportunities for professional development

Qualifications

• 2+ years of experience in maintaining an ERP system or finance systems support role.
• Good understanding of finance data and project-based systems.
• Excellent communication skills for interaction across all levels.

Responsibilities

• Provide support for Deltek Vantagepoint Accounting system.
• Assist in configuring and maintenance of ERP modules.
• Develop and maintain system documentation and training materials.

Skills

Technical support for ERP systems

Customer service

Problem-solving

Analytical thinking

Teamwork

Tools

Deltek Vantagepoint

Job description

Systems Specialist to join our ERP team supporting our global operations. While the team is based at our UK Corporate Head Office in Warrington, we are open to candidates based at other UK locations or working remotely. In this role, you will provide both technical and functional support for our Deltek Vantagepoint system, covering Accounting and CRM modules. You'll also play a key part in maintaining the system and driving continuous improvement by implementing new functionalities and enhancements.

Responsibilities

• Provide support and issue resolution for Deltek Vantagepoint Accounting system.
• Help maintain Finance/CRM system implementations, upgrades and integration projects.
• Ensure outages are kept to a minimum.
• Assist in configuring and maintaining ERP modules (Finance & CRM).
• Interact with staff on all levels to help resolve system‑related issues with a high level of customer service.
• Develop and maintain system documentation, user manuals and training materials.
• Provide training to staff on financial process and system usage.
• Liaise with external vendors and consultants as needed.

Qualifications

• 2+ years’ experience maintaining an ERP system or Finance systems support/helpdesk role.
• Good understanding of Finance Data, Finance or project‑based systems and processes.
• Good understanding of accounting processes and financial record keeping.
• Excellent communication skills, able to deal with people at all levels within the organisation.
• Problem‑solving and analytical thinking.
• Teamwork and collaboration skills.
• Preferred but not essential: Knowledge of Deltek Vantagepoint/Vision Suite.

What we offer

A supportive and inclusive culture that encourages growth, with opportunities for professional development and meaningful contributions to a global team.