ERP Customer Service & Logistics Coordinator - Profit Share

Russell Taylor Group Ltd; Urmston; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading logistics and customer service provider in the UK is hiring a Customer Service & Logistics Coordinator for a permanent role. Situated in the Manchester-Trafford area, you will manage customer orders and coordinate logistics to ensure timely delivery of products. Candidates should have a minimum of 5 GCSEs including Maths and English, along with experience in UK export order processing. This position offers a salary range of £27,000-£30,000 per annum plus attractive annual benefits including profit sharing and generous holiday allowance.

Benefits

Quarterly profit sharing incentives

25 days holiday + 8 Bank holidays

Pension scheme

Qualifications

• Experience of UK export order processing and documentation management within a manufacturing company is essential.
• Strong communication skills, both written and verbal.
• Proficient in Outlook, Excel and Word.

Responsibilities

• Manage and progress customer orders, ensuring accuracy, completeness, and adherence to agreed service timelines.
• Coordinate logistics arrangements to support the timely delivery of products to customers.
• Prepare, review, and maintain shipment documentation for compliant distribution.
• Communicate proactively with internal teams for effective planning and smooth operations.
• Process sales orders using internal order management platforms, confirming order details.
• Track inventory, consignment, and distributor stock data using internal reporting tools.

Skills

Communication skills

Order processing

Documentation management

Proficiency in Outlook, Excel and Word

Education

Minimum of 5 GCSEs including Maths and English

Job description

A leading logistics and customer service provider in the UK is hiring a Customer Service & Logistics Coordinator for a permanent role. Situated in the Manchester-Trafford area, you will manage customer orders and coordinate logistics to ensure timely delivery of products. Candidates should have a minimum of 5 GCSEs including Maths and English, along with experience in UK export order processing. This position offers a salary range of £27,000-£30,000 per annum plus attractive annual benefits including profit sharing and generous holiday allowance.