ERP Change & Engagement Lead

CHEP; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global logistics provider is seeking an ERP Senior Change & Engagement Lead to drive the success of a 5-year transformation program. This role involves developing change management strategies, leading stakeholder engagement, and coaching teams for effective implementation. Candidates should have strong ERP expertise, change management experience, and a dynamic approach to drive organizational change. This position offers a hybrid working model in Greater London.

Benefits

Hybrid Work Model

International work opportunities

Qualifications

• Proven ability to lead change initiatives and coach executives.
• Strong experience in ERP programs and managing strategic conversations.
• A dynamic professional who combines technical expertise with strategic influence.

Responsibilities

• Develop tailored change management strategies for effective implementation.
• Lead stakeholder engagement to ensure buy-in and commitment to change.
• Collaborate with stakeholders to assess the impact of changes.

Skills

Active Learning

Active Listening

Adaptability

Agile Methodology

Change Management

Coaching

Communication

Cross-Functional Work

Curiosity

Digital Literacy

Emotional Intelligence

Empathy

Initiative

Problem Solving

Project Delivery

Storytelling

Education

Qualified Business Technology Professional

Project and/or Change Management Certification (PMP)

Agile or ScrumMaster Certification (CSM)

Job description

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

The ERP Senior Change & Engagement Lead will play a pivotal role in driving the success of a 5‑year ERP transformation program currently in its early stages. This position focuses on enabling leadership to influence cultural shifts and ensuring effective engagement strategies to support the deployment of ERP solutions across global and local contexts.

Key Responsibilities May Include:

• Develop tailored change management strategies and approaches to ensure effective implementation of change based on the scope and complexity of the initiative.
• Lead stakeholder engagement including mapping, prioritization and developing plans to ensure buy‑in and commitment to change at all levels.
• Coach and support sponsors and stakeholders in delivering and adapting to the change, helping them navigate challenges and driving alignment.
• Collaborate with stakeholders to assess the impact of changes using insights to shape communication and training plans.
• Develop and implement communication and training plans to equip stakeholders with the skills and knowledge needed for successful change adoption.
• Ensure the organization is ready for the change by managing and addressing potential resistance and facilitating a smooth transition.
• Monitor, measure and maximize adoption of change providing ongoing assessments and demonstrating the value of both the change initiative and change management efforts.

Your Profile:

You are a dynamic professional who combines technical expertise with strategic influence. You bring a deep understanding of ERP systems and transformation programs enabling you to drive efficiency and innovation. Confident and assertive, you challenge assumptions and the status quo shaping outcomes that deliver real impact. As a creative communicator you employ innovative engagement techniques to capture attention and inspire change. With strong strategic thinking you navigate complex organizational dynamics and influence stakeholders at all levels to achieve long‑term business goals.

Qualifications:

• Qualified Business Technology Professional
• Project and/or Change Management Certification (PMP) and ideally Agile or ScrumMaster Certification (CSM)

Experience:

• First experience with Team Management
• ERP Expertise: Strong experience in ERP programs; global program exposure preferred, local deployment experience accepted.
• Change Management: Proven ability to lead change initiatives, coach executives and influence cultural shifts.
• Stakeholder Engagement: Demonstrated success in engaging senior leadership and managing strategic conversations.

Remote Type

Hybrid Remote

Skills to Succeed in the Role:

• Active Learning
• Active Listening
• Adaptability
• Agile Methodology
• Change Management
• Coaching
• Communication
• Cross‑Functional Work
• Curiosity
• Digital Literacy
• Emotional Intelligence
• Empathy
• Initiative
• Problem Solving
• Project Delivery
• Storytelling

Key Skills:

• Aviation Safety
• Anti Money Laundering
• Arabic Speaking
• Helpdesk
• Cargo
• Accident Investigation

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at

Employment Type: Full‑Time

Experience: years

Vacancy: 1