ERP & Applications Engineer (Essex - Up to £45,000)

Pearson Carter; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A technology services firm in Greater London is seeking an ERP & Application Support Engineer to enhance core business systems and provide daily support. The ideal candidate has 3-5 years of experience in ERP support, excellent troubleshooting skills, and a strong customer service orientation. This role requires a proactive problem-solver who can manage multiple tasks effectively. The position offers a competitive salary range of £35,000 – £45,000 with benefits.

Qualifications

• 3–5 years in ERP or business application support.
• Strong troubleshooting and configuration abilities.
• Knowledge of system integrations and data flows.

Responsibilities

• Deliver daily support, maintenance, and troubleshooting for the ERP system.
• Resolve user access, workflows, and data integrity issues.
• Support integrations between ERP and accounting, CRM, and inventory systems.

Skills

ERP support

Application support

Troubleshooting

Configuration abilities

System integrations

Microsoft 365

Customer service

Tools

PowerShell

SQL

SAP

Dynamics 365

Oracle

Job description

Job Title: ERP & Application Support Engineer
Location: On-site (UK)
Salary: £35,000 – £45,000 benefits
Type: Full-time, Permanent

About the Role

We’re seeking a hands‑on ERP & Application Support Engineer to support and enhance core business systems across the organisation. You’ll take ownership of day‑to‑day ERP support, work closely with operational teams, and help improve processes, integrations, and user experience. Alongside ERP responsibilities, you’ll provide support across Microsoft 365, identity management, and general IT service operations.

This role is ideal for a customer‑focused, technically capable engineer who enjoys problem‑solving and working directly with end users.

Key Responsibilities

• Deliver daily support, maintenance, and troubleshooting for the ERP system.
• Resolve issues related to user access, workflows, configuration, and data integrity.
• Support integrations between ERP and systems such as accounting, CRM, and inventory.
• Collaborate with vendors and internal teams on updates and escalations.
• Provide user support, training, and onboarding for ERP and business applications.
• Support Microsoft 365, Active Directory/Azure AD (Entra), and Intune.
• Contribute to IT projects, system enhancements, and process improvements.
• Document configurations, procedures, and application flows.

Candidate Requirements

Experience & Skills

• 3–5 years in ERP or business application support (SAP, Dynamics, Oracle, HANA, or similar).
• Strong troubleshooting and configuration abilities.
• Knowledge of system integrations and data flows.
• Experience with Microsoft 365, AD/Entra, and endpoint support.
• Scripting experience (PowerShell/SQL) desirable.
• Understanding of warehousing, supply chain, or sales order processes beneficial.

Soft Skills

• Clear communicator with strong customer service instincts.
• Organised, proactive, and able to manage multiple tasks.

Eligibility

• UK‑based applicants welcome (British Citizen, ILR, Dependant, PSW).
• Sponsorship available for candidates already in the UK.

Interested?

Apply now to join a growing technology team where your ERP expertise and customer‑focused approach will make a meaningful impact.

Keywords: ERP Support, Application Support, SAP, Dynamics 365, Oracle, HANA, Microsoft 365, Entra, Intune, PowerShell, SQL, Integrations, Supply Chain, IT Support, Service Desk.