ERP & Applications Engineer (Essex – Up to £45,000)

Pearson Carter; Braintree; On-site; GBP 35,000 - 45,000; Full time

Job summary

A technology support company in the UK is looking for an ERP & Application Support Engineer to enhance business systems. The role involves troubleshooting ERP systems, resolving user issues, and supporting Microsoft 365. Ideal candidates should have 3–5 years of related experience and strong customer service skills.

Qualifications

• 3–5 years in ERP or business application support (SAP, Dynamics, Oracle, HANA, or similar).
• Knowledge of user access, workflows, and data integrity.

Responsibilities

• Deliver daily support and troubleshooting for the ERP system.
• Resolve issues related to user access and workflows.
• Support integrations between ERP and other systems.

Skills

ERP or business application support

Strong troubleshooting abilities

Knowledge of system integrations

Experience with Microsoft 365

Scripting (PowerShell/SQL)

Understanding of supply chain processes

Job description

Job Title: ERP & Application Support Engineer
Location: On-site (UK)
Salary: £35,000 – £45,000 benefits
Type: Full-time, Permanent

About the Role

We’re seeking a hands‑on ERP & Application Support Engineer to support and enhance core business systems across the organisation. You’ll take ownership of day‑to‑day ERP support, work closely with operational teams, and help improve processes, integrations, and user experience. Alongside ERP responsibilities, you’ll provide support across Microsoft 365, identity management, and general IT service operations.

This role is ideal for a customer‑focused, technically capable engineer who enjoys problem‑solving and working directly with end users.

Key Responsibilities

• Deliver daily support, maintenance, and troubleshooting for the ERP system.
• Resolve issues related to user access, workflows, configuration, and data integrity.
• Support integrations between ERP and systems such as accounting, CRM, and inventory.
• Collaborate with vendors and internal teams on updates and escalations.
• Provide user support, training, and onboarding for ERP and business applications.
• Support Microsoft 365, Active Directory/Azure AD (Entra), and Intune.
• Contribute to IT projects, system enhancements, and process improvements.
• Document configurations, procedures, and application flows.

Candidate Requirements

Experience & Skills

• 3–5 years in ERP or business application support (SAP, Dynamics, Oracle, HANA, or similar).
• Strong troubleshooting and configuration abilities.
• Knowledge of system integrations and data flows.
• Experience with Microsoft 365, AD/Entra, and endpoint support.
• Scripting experience (PowerShell/SQL) desirable.
• Understanding of warehousing, supply chain, or sales order processes beneficial.

Soft Skills

• Clear communicator with strong customer service instincts.
• Organised, proactive, and able to manage multiple tasks.

Eligibility

• UK‑based applicants welcome (British Citizen, ILR, Dependant, PSW).
• Sponsorship available for candidates already in the UK.

Interested?

Apply now to join a growing technology team where your ERP expertise and customer‑focused approach will make a meaningful impact.

Keywords: ERP Support, Application Support, SAP, Dynamics 365, Oracle, HANA, Microsoft 365, Entra, Intune, PowerShell, SQL, Integrations, Supply Chain, IT Support, Service Desk.